Operations Client Service, Emerging Lead

Who we are looking for:

Perform both client facing and onboarding functions for Custody and Third party accounts. Research and resolve client inquires and service related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute operational tasks as per deadlines.

Why this role is important to us

The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success.

What you will be responsible for:

Responsible for ensuring and reviewing all the Onboarding requests.

Conduct independent research to gather and record data from external sources while onboarding the Client.

Interact with various internal and external teams as required.

Perform KYC for Funds & Clients.

Knowledge on Prime Broker business.

Answer or review internal and external client queries related to Trade breaks.

Perform 4 eye and review the accounts onboarded.

Analyze the problem and obtain and evaluate information to reach sound conclusions.

What we value:

4-6 years of experience in investment banking.

Bachelor’s degree.

Outstanding interpersonal skills to ensure optimum client service and team collaboration.

Excellent attention to detail & organizational skills

Ability to analyze & solve a problem

Comfortable multi-tasking in a fast-paced environment

Proactive and able to work independently and as part of a team

Flexibility in re-prioritizing the assigned tasks

Ability to perform effectively to strict deadlines

Education & Preferred Qualifications:

University degree in Business majoring in Accounting, Finance, or other Financial-related programs

Overall experience of 4+ years in Onboarding

Strong written and verbal communication skills (in English)

Secondary Skills (Good to Have)

Efficient time management skills

Computer literate & MS Office expert

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

Discover more at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement