Manager of Onboarding and Integration

Overview:

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: To foster a people-first culture where associates feel valued, heard, and empowered. HR leads with integrity and care, promoting fair, inclusive practices and providing tools, guidance, and focus on attracting, developing, and retaining talent. As stewards of growth and talent, we fuel the associate experience and enable operational excellence, creating environments and partnerships people want to be part of.

Position Summary:

The Manager of Onboarding & Integration leads the strategic design and delivery of every associate’s journey at RPM Living. This role owns the design, implementation, and continuous evolution of enterprise-wide initiatives that deliver a scalable, high-impact onboarding experience reflecting RPM’s culture, values, and vision, ensuring new associates feel informed, connected, and inspired from day one.

As a strategic leader and cross-functional partner, this role drives organizational initiatives, process improvements, and stakeholder engagement that enhance the overall associate onboarding experience by fostering belonging, accelerating engagement, and supporting RPM Living associates’ long-term success. The Manager owns end-to-end accountability for program coordination, performance analytics, and the execution of communication strategies that strengthen associate experience, culture, and connection across the organization. This role advises business partners and department leaders on best practices to elevate the new hire experience and influence measurable outcomes.

Responsibilities:

Program Coordination

Design, develop, and maintain the enterprise-wide onboarding strategy, ensuring alignment with organizational culture, values, and business objectives*

Lead and continuously improve the day-to-day execution of the onboarding programs that enhance new hires’ experience and early connection to the RPM culture.

o New Hire Orientation

o Manager Enablement Calls, Tools & Resources

o Culture Chat

o Onboarding Survey Series + Reporting

Manage Hiring Manager pre-boarding tasks and communications that build excitement for joining RPM and introduce new hires to our culture in a meaningful, welcoming way.

Lead the administration of the intern program, creating a culture-rich experience that helps interns feel included, inspired, and connected to our mission, values, and teams.

Cross-Functional Support

Partner with stakeholders to shape and elevate onboarding touchpoints, influence process design, and ensure smooth handoffs across HR, L&D, Operations, IT, and TA.

Lead onboarding orientation and integration planning for transitions and acquisitions, partnering with M&A and Operations leadership to ensure a seamless associate experience.

Tools, Resources & Documentation

Develop and own onboarding guides, templates, and digital resources for managers to help new associates feel informed, supported, and engaged from their first day.

Create and standardize onboarding frameworks, curricula, and process documentation, including manager toolkits, learning pathways, pre-boarding workflows, and cross-functional onboarding resources.

Maintain and evolve SOPs, workflows, and internal process documentation related to new hire experience.

Design and facilitate onboarding-related training, such as manager readiness sessions, orientation content, and culture engagement modules

Feedback & Continuous Improvement

Administer and track 30/60/90-day surveys and summarize insights for leadership.

Analyze the effectiveness of onboarding and integration strategies, identify trends, and build responsive program enhancements informed by the experience of our associates.

Culture & Connection

Reinforce culture touchpoints throughout the new hire experience.

Design and lead connection activities and welcome moments that build early engagement.

Logistics & Administration

Oversee scheduling, onboarding events, orientations, and related logistics, ensuring flawless execution at scale. Manages special projects, as assigned.

Education and Experience:

Bachelor’s degree in human resources, Business Administration, Communications or related field Experience may substitute for education.

Five or more years of progressive experience leading the design, development, and implementation of strategic people programs, preferably in onboarding, culture, or associate experience, including demonstrated ownership of enterprise-wide initiatives in a matrixed organization.

Knowledge of associate experience and engagement strategies, including best practices onboarding and internship programming

Skilled in Microsoft Teams, PowerPoint, and Word, with the ability to learn and adapt to new technologies.

Skilled in organization and time management, with the ability to manage multiple priorities effectively.

Skilled in building and fostering relationships across a diverse group of stakeholders in a dynamic, matrixed organization.

Ability to work independently, take initiative, and solve complex problems while maintaining attention to detail.

Ability to think strategically with a focus on enhancing the associate experience through engagement initiatives and problem-solving.

Ability to communicate effectively both verbally and in writing, with the ability to tailor messaging for diverse audiences.

Ability to maintain confidentiality and handle sensitive information appropriately.

Qualifications:

Physical Requirements:

May be required to sit or stand for extended periods of time

Must be able to read documents, computer screens and data

Must be able to hear and understand verbal communications in person and over the phone or computer

May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds

Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

This is a hybrid role, requiring the associate to work in one of our corporate or regional offices three or four days per week based on managers’ discretion.

The office is an open setting which may include bright lights, constant noises and distractions.

May require day travel monthly and overnight travel quarterly

Company Information:

Join RPM Living and experience exceptional benefits designed to enhance your life.

Weekly pay for all associates working onsite at an apartment community

Comprehensive healthcare coverage available for all full-time, regular associates

Employer-paid employee assistance, mental health, and wellness programs

Ancillary benefits including critical illness, hospital indemnity, and accident insurance

401(k) with robust company match

Opportunities for professional development, career growth, and role-based learning plans

Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)

Paid time off plus floating holidays and volunteer days

Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.