Nurse Account Manager

Overview

Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM) and AI-based Early Warning Systems (EWS). Founded and headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM company. Now, Dozee aspires to be the global market leader in this transformative field, reshaping how healthcare is monitored

As we into the US market, Dozee is poised to tackle the nation’s escalating healthcare challenges with our state-of-the-art RPM technology. With a proven track record, we are on a mission to save a million lives with Health AI.

We are seeking driven, visionary individuals to join us on this pivotal journey. As part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare institutions across the United States, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare—enhacning staff efficiency, improving patient outcomes, and pioneering the next generation of care models.

Role:

Account Management ● Facilitate product installation and replacement by coordinating with the device installation team. ● Manage the account handover process from the sales team and drive project implementation ● Conduct daily checks for device health and resolve issues ● Create and implement clinical protocol

Training and Education ● Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage. ● Train staff on new product features and drive adoption.

Patient Care and Monitoring ● Ensure new patients are on boarded through a tele-calling process with physicians. ● Implement alert management protocols, including acknowledgement, validation, and escalation. ● Conduct monthly patient data reviews with the nursing director. ● Visit each monitored patient at least once a fortnight, updating notes on the RCM platform Reporting and Compliance ● Implement and present monthly Clinical Governance Reports to facility leadership. ● Attend weekly reviews and planning sessions with the Zonal Account Manager. ● Ensure compliance with all required processes, including activity logging and medical notes. ● Collect and report information on competitor activities within allocated accounts.

Qualifications : ● Registered Nurse (RN) or Licensed Vocational Nurse (LVN) certification required. ● Strong clinical background in skilled nursing or long-term care settings ● Excellent communication and interpersonal skills. ● Proficiency in healthcare technology and electronic health records. ● Ability to work independently and as part of a team.

Preferred Skills ● Experience with remote patient monitoring systems. ● Knowledge of healthcare compliance and data protection standards. ● Project management skills.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)

Health insurance

Paid time off

Travel reimbursement

Vision insurance

Work Location: On the road