Senior Analyst – Power Platform & Salesforce

Application Deadline:

06/06/2026

Address: 100 King Street West

Job Family Group:

Technology

The Senior Analyst – Power Platform & Salesforce is responsible for the design, development, and delivery of scalable, reliable, and maintainable solutions across digital channels and internal employee platforms. The role has a primary focus on Microsoft Power Platform, including Power Apps and Power Automate, while also providing Salesforce administration and operational support.

The incumbent contributes to end-to-end solution delivery, balancing hands-on development with platform support, user enablement, and ongoing enhancements. The role requires adherence to enterprise standards, governance, and best practices across both platforms.

Key Responsibilities

Power Platform Solution Design and Development (Primary Focus)

Design, develop, and enhance applications using Microsoft Power Apps, including Canvas and Model Driven Apps, with a focus on usability, performance, and maintainability

Build and maintain automated workflows using Microsoft Power Automate, including approvals, integrations, triggers, and exception handling

Leverage Excel Macros and VBA to support automation, data processing, and operational workflows

Translate business requirements into technical solutions and implementation tasks

Perform configuration, development, unit testing, and support controlled deployments into production

Ensure solutions are designed with operational supportability and business continuity considerations

Maintain technical documentation and adhere to enterprise development, security, and governance standards

Salesforce Administration and Business Operations (Secondary Focus)

Provide day to day Salesforce administration and user support

Manage platform security including roles, profiles, permission sets, sharing rules, workflows, and groups

Support business operational requests including reporting, dashboards, customer analysis, and personalized views

Troubleshoot platform issues and manage support requests to resolution

Maintain data integrity through data quality management, cleansing, and duplicate record control

Evaluate Salesforce releases and assess impacts to business processes and users

Develop training materials and provide user training to support adoption and effective usage

Change Execution and Platform Enhancements

Plan and execute small to medium enhancements across Power Platform and Salesforce, managing scope, timelines, priorities, and quality

Participate in broader initiatives including new product launches, system implementations, and process improvements

Support system upgrades including test case creation, execution, and User Acceptance Testing

Coordinate intake and delivery of change requests with business, technology teams, and external vendors

Monitor quality assurance activities and support UAT execution

Align release schedules with business priorities and ensure readiness prior to deployment

Manage stakeholder communication related to enhancements, releases, and impacts

Identify and deliver continuous improvements and solution enhancements

Artificial Intelligence Enablement

Apply foundational to intermediate knowledge of Artificial Intelligence to support enterprise solutions within the Microsoft ecosystem

Contribute to development of AI enabled capabilities, including Copilot where applicable

Ensure adherence to enterprise Artificial Intelligence governance, risk, and control frameworks

Production Support and Operational Stability

Provide production support across Power Platform and Salesforce solutions, including issue investigation and resolution

Participate in root cause analysis and implement corrective actions to improve platform stability

Maintain operational documentation and ensure readiness for ongoing support

Monitor solution performance and proactively identify opportunities for improvement

Stakeholder Collaboration and Delivery Support

Collaborate with business stakeholders, technology teams, and developers to deliver aligned solutions

Manage assigned work items, priorities, and competing timelines effectively

Provide timely updates and escalate risks or issues as required

Build and maintain effective working relationships across stakeholders

Contribute to a culture of continuous improvement across delivery practices and platform usage

Qualifications and Skills

Required Qualifications

Minimum 3 years of experience in application development, platform support, or business systems analysis

Post secondary degree in Computer Science, Information Systems, or a related field, or equivalent experience

Hands on experience with Microsoft Power Platform including Power Apps and Power Automate

Experience providing Salesforce administration and business support in a production environment

Strong experience in troubleshooting, issue resolution, and platform support

Experience supporting User Acceptance Testing and release activities

Advanced proficiency in Microsoft Excel

Strong analytical, organizational, and problem-solving skills

Ability to manage multiple priorities and deliver within timelines

Strong verbal and written communication skills

Technical and Functional Skills

Experience with Excel Macros and VBA

Understanding of software development lifecycle, testing, and deployment practices

Familiarity with User Experience and User Interface design principles

Nice to Have

Salesforce Administrator certification

Experience in financial services or wealth management

Exposure to DevOps practices or tools

Experience in project delivery or change management

Familiarity with Artificial Intelligence capabilities within Microsoft platforms

Key Attributes

Strong attention to detail and analytical capability

Ability to balance development responsibilities with platform support and administration

Strong organizational and time management skills with the ability to manage competing priorities

Ability to work independently while maintaining collaboration across teams

Proactive mindset with a focus on continuous improvement and solution optimization

Strong interpersonal skills and ability to build effective working relationships

Salary:

$61,600.00 - $113,900.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards