Senior Manager, Operational Risk Control Design and Assurance

About this role

As the Senior Manager, Operational Risk Control Design & Assurance, you will work across the nib Group and specifically nib’s APRA regulated PHI business to promote an effective risk culture by ensuring robust control design across all non-financial risks, and practices are in place to identify, assess, manage, and report. This role supports nib’s strategic objectives by enhancing resilience, protecting customer interests, and ensuring compliance with relevant APRA Prudential Standards.

Reporting to the Group Head of Risk, this role partners with and challenges the business to ensure the effective design, implementation, embedment and ongoing improvement of the control environment.

The role ensures prudential requirements such as CPS 220 (Risk Management) and CPS 230 (Operational Risk Management) are embedded and operating effectively and works closely with other senior risk managers as required to ensure alignment across the risk operating model and execution of the various frameworks.

About you

We’re looking for a seasoned risk professional with strong expertise in operational risk, control design and assurance within a regulated environment. You bring a solid understanding of frameworks such as CPS 220 and CPS 230, with the ability to embed regulatory requirements into practical, effective business processes and controls.

You’re a confident stakeholder partner who can influence, challenge and build strong relationships across the business. With experience leading change and transformation, you can embed risk practices into evolving strategies, uplift risk culture, and drive continuous improvement across the control environment.

You’ll bring:

Tertiary or industry recognised qualifications in risk management, business, finance, accounting, legal or a related discipline

strong understanding of contemporary Risk and Compliance frameworks, methodologies and standards

Demonstrated experience in business change management and transformation

Demonstrated problem solving skills with the ability to contribute to the development of operational policies, procedures and guidelines

Experience and/or familiarity with the APRA CPS 230 Operational Risk Management standard (preferred)

Demonstrated systems and design skills to implement and embed enterprise risk management as business as usual without adding onerous requirements (preferred)

We know some people only apply when they meet every requirement. We’re always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we’d love to hear from you!

Who we are

nib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships. We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need.

We have a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives.

Diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates who reflect the diversity of the communities in which we operate. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

We’re committed to creating an accessible recruitment process and employment experience. If you require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.

Working at nib

Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We’re committed to coming together with purpose.

Other benefits to support you at work (and play) include:

New starter benefit to help set up a functional home workspace

50% discount on employee health insurance + 35% off travel insurance

Opportunity to give back with paid volunteering leave supported by the nib foundation

Access to our nib Well Program and corporate fitness discounts

Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits

18 weeks paid parental leave for all new parents regardless of carer status

5 days paid cultural leave for First Nations peoples

4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.