Internal Sales & Business Development Manager
Skills
About the role
JOB DESCRIPTION
Internal Sales & Business Development Manager
QTech Spray Equipment | Welkin House, Steventon, Didcot
Job Title
Internal Sales & Business Development Manager
Department
Sales & Commercial
Reporting To
Sales Office Manager
Location
Welkin House, Steventon, Didcot OX13 6AB (Office-Based)
Contract Type
Full-Time, Permanent
Salary
£28,000 – £35,000 per annum (dependent on experience)
About QTech Spray Equipment
QTech Spray Equipment is a leading specialist supplier of professional airless and air-assisted spray equipment, consumables, and accessories. Based at our head office in Steventon, Didcot, we supply a comprehensive range of products including spray filters, manifold assemblies, tips, hoses, and maintenance consumables to trade customers, contractors, and distributors across the UK and internationally.
We are a passionate, customer-focused business committed to delivering expert product knowledge and first-class service to our customers.
Role Overview
This is an exciting opportunity for a driven and commercially minded individual to join the QTech team in a dual-focused role combining internal account management with proactive business development. Working from our Welkin House head office, you will be responsible for nurturing and growing an existing portfolio of trade accounts whilst identifying and converting new business opportunities.
You will be a key point of contact for customers, providing expert product advice, processing orders, preparing quotations, and building long-term commercial relationships — all from our office environment via phone, email, and video.
Key Responsibilities
Account Management
Manage and develop a portfolio of existing trade accounts, building strong long-term relationships
Act as the primary internal point of contact for allocated customers, handling enquiries, orders, and after-sales support
Proactively contact existing customers to review requirements, introduce new products, and identify upselling and cross-selling opportunities
Prepare accurate quotations and follow up promptly to maximise conversion rates
Monitor account activity and flag at-risk accounts to the management team
Maintain up-to-date and accurate records in the CRM system
Work with External Sales Representatives to support with sales administration
Business Development
Identify and target new business opportunities within the spray equipment, painting contractor, and industrial maintenance sectors
Research and qualify prospective customers through phone, email, LinkedIn, and other channels
Develop and deliver compelling introductory communications and product presentations
Achieve agreed new business targets and KPIs on a monthly and quarterly basis
Work closely with the wider sales team to develop and execute targeted campaigns
Attend relevant trade shows and industry events as required (occasional travel may apply)
Product & Market Knowledge
Develop a thorough understanding of the QTech product range including filters, tips, hoses, spray accessories and USPs of spray machinery.
Stay informed on market trends, competitor activity, and new product developments
Provide customers with informed technical guidance to help them select the right products for their applications
Administration & Reporting
Maintain accurate pipeline and forecasting data within the CRM
Produce regular activity and sales performance reports for the Sales Director
Coordinate with internal teams (logistics, purchasing, technical) to ensure smooth order fulfilment and customer satisfaction
Person Specification
Essential
Proven experience in an internal sales, account management, or business development role
Strong communication and interpersonal skills, with the ability to build rapport quickly over the phone and via email
Self-motivated and target-driven with a positive, can-do attitude
Excellent organisational skills and ability to manage a busy workload across multiple accounts
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
High attention to detail and accuracy in administration
Desirable
Experience in the spray equipment, coatings, painting, or industrial/trade distribution sector
Knowledge of airless spray systems, filters, tips, or related products
Experience using an ERP or order management system (e.g. Odoo)
Track record of consistently achieving or exceeding sales targets
Compensation & Benefits
QTech offers a competitive package designed to attract and retain the best talent:
Base Salary
£28,000 – £38,000 per annum, dependent on experience
Performance Bonus
Quarterly bonus scheme based on individual and company performance
Annual Leave
25 days per annum plus bank holidays
Pension
Company pension scheme (auto-enrolment)
Training & Development
Full product training provided; ongoing professional development supported
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