Bilingual - Associate Manager, Retailer Recruitment and Development ( Training & Performance Management)

What you’ll do

Lead full-cycle Retailer recruitment, including sourcing, screening, interviewing, and presenting selection recommendations

Build and maintain candidate pipelines by developing partnerships with online platforms, professional associations, and community organizations

Maintain recruitment data and reporting to ensure accurate metrics, insights, and follow-through

Partner with internal stakeholders to set expectations, provide guidance, and support strong hiring and onboarding decisions

Support new Retailers and Peer Coaches through the Retailer Training Program, identifying gaps and coordinating support to drive readiness

Conceptualize, design, and deliver learning solutions that build Retailer capabilities and enable strong financial, operational, and customer experience outcomes

Continuously improve training content and learner experience by monitoring learning trends, gathering feedback, and applying best practices

Collaborate with Program Leads and Subject Matter Experts to update modules based on new initiatives, strategies, policies, and procedures

Analyze and communicate Retailer Recognition Program results, using insights to strengthen program impact and network performance

Maintain training operations documentation and playbooks to support consistency and business continuity

What you bring

4+ years of experience in recruiting and/or training program coordination/management

Bilingual (French/English) – with strong French capability to support full-cycle recruiting, able to support training, communication and documentation as needed

Proven full-cycle recruiting capability, including sourcing passive and active candidates and structured interviewing/selection

Experience designing and delivering adult learning solutions (in-person and virtual), including needs assessment and learner support

Strong stakeholder and relationship management skills; able to influence partners and deliver an exceptional candidate/learner experience

Analytical and detail-oriented; comfortable tracking metrics, interpreting results, and sharing insights to drive continuous improvement

Highly organized and adaptable; able to manage multiple priorities, tight deadlines, and changing requirements

Demonstrated discretion and sound judgment when handling sensitive and confidential information.

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs

Performance incentives, Continuing Education Programs

Other perks to support your well-being

Career growth opportunities and product discounts

Our typical hiring range is between $64,000.00 and $106,000.00 per annum. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

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This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.