Manager, Operations

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Summary:

The Unit Operations Manager is responsible for the day-to-day operations of the unit, while also ensuring compliance standards and adhering to company policies and procedures.

Essential Duties and Responsibilities:

Supports safety program for all employees and ensures compliance.

Ensures labor controls are in place and effective

Ensures compliance with company policies and procedures, facilitates and monitors compliance audits, develops plans and actions to ensure company policies and procedures are utilized properly

Ensures compliance with company-developed safety best-practices through departmental audits and inspections

Supports the Total Quality Management effort, initiates problem solving efforts and assures implementation of solutions

Supports management on security and risk for the unit

Mentors and trains subordinates on company directives and policies

Works to build team-cohesion throughout the unit.

Education:

Bachelor's degree in safety, business operations or related field preferred and or four years comparable work experience in operations manager role.

Work Experience:

Minimum five years prior safety experience preferably in a multi-site organization.

Job Skills:

Must have strong computer skills using Microsoft Office products including Excel

Must have the ability to work in a fast paced, deadline driven environment

Must have strong and effective leadership skills and the ability to successfully manage a large staff

Current or previous labor relations experience

Strong organizational, analytical and leadership skills required

Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance

Previous experience in a high volume food manufacturing environment

Knowledgeable of HACCP

Working knowledge of OSHA, DOT, and EPA laws desirable

Previous exposure/experience in LEAN manufacturing/supply chain a plus.

Last Revised: September 2009

Communication Skills:

Excellent oral and written communication skills

Certificates, Licenses and Registrations:

None

Travel:

Must be able to travel 10 % of time

Environmental Requirements:

Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours

In a normal production kitchen facility there may be physical discomfort due to temperature and noise

Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds

A rotating schedule of 55+ hours per week is typical.

Organization Structure:

Direct Line Manager (Title): GM, Unit

Dotted Line Manager (Title, if applicable):

Number of Direct Reports: Varies by unit, up to 10

Number of Dotted Line Reports: 0

Estimated Total Size of Team: Varies by unit

Demonstrated Competencies to be Successful in the Position:

Thinking - Information search and analysis, problem resolution skills

Engaging - understanding others, team leadership, developing people

Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively

Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

If you want to be part of a team that helps make travel and culinary memories, join us!