Sr. Business Analyst

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

SENIOR BUSINESS ANALYST – REMOTE

We’re seeking a Senior Business Analyst with deep insurance domain experience to support complex transformation initiatives. In this role, you’ll bridge business and technology, lead detailed requirements and process analysis, and help modernize insurance capabilities while ensuring regulatory compliance, business readiness, and successful change adoption. This is a senior role, requiring experience in both leadership and stakeholder management requiring the ability to successfully work within predictive, hybrid and agile project life-cycles.

Here is what a typical day looks like

Lead the planning and defining the project scope maintaining that approach and deliverables align within the overall context of the project

Working effectively with various stakeholders to gather requirements for projects

Own and maintain Business Requirements Documentation (BRD), including scope, assumptions, dependencies, and constraints

Independently facilitate requirements elicitation using interviews, workshops, process observation, surveys, prototypes, and user stories

Partner with QA and business teams to define test strategies, UAT scenarios, and facilitate UAT execution

Support business case development, feasibility analysis, and strategic prioritization

Contribute to change impact assessments, training materials, SOPs, and user adoption activities

Mentor and support junior Business Analysts through knowledge sharing and best practices

The Value you bring

Designation such as CBAP preferred, PBA- PMI, CCBA or Lean Six Sigma are considered an asset

Minimum 7 years’ progressive experience in a similar role, ideally within the Insurance Industry

Strong experience in leadership and stakeholder management with demonstrated ability to navigate hybrid and agile project life-cycles

University degree/diploma in related field, or equivalent combination of education and experience

Exceptional analytical and conceptual thinking skills

Exceptional communication and interpersonal skills demonstrating constructive, well-articulated problem resolution and facilitation skills

Role Details

Hours/Duration: Full Time, Permanent - 37.5 hours/week

Location: Remote options available across Canada

Current Vacancy: Yes

Requisition #: 82893

Compensation Range: $68,500 – $95,000

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights include:

14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees

Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

Note: Please review the Internal Application Policy on WestConnect