Senior Account Manager, Grounds Management

Join the Park Opportunity Garden

At Park, we believe a world-class landscape starts from the ground up—and that includes our team. We provide a fertile space where you can plant your ambitions and watch them bloom. Our culture is built on a simple philosophy: When we invest in you, you invest in us.

The "Opportunity Garden" Framework

NURTURE: A supportive environment built on safety, integrity, and trust. We provide the tools you need to succeed without the burnout.

GROW: We don’t leave your career to chance. If you have the ambition, we provide the ladder through dedicated training and career tracking.

THRIVE: This is where your "Can-Do" attitude meets empowerment. We trust our experts and give you the autonomy to tackle challenges head-on.

The Role: Senior Account Manager, Grounds Management

While we provide the environment, we need you to provide the expertise. In this role, you will be the primary architect of protecting, growing, and optimizing the company’s existing grounds maintenance portfolio through proactive account management, contract renewals, and service expansion. This is a field-based role requiring regular site visits, strong operational awareness, and direct client engagement.

Your Daily Impact:

Nurture Client Relationships: Maintain a highly visible presence within your assigned portfolio through regular site visits, property inspections, and proactive communication to ensure peak client satisfaction.

Drive Portfolio Growth & Optimization: Lead contract renewal strategies and negotiations. Actively identify and close enhancement, upgrade, irrigation, and snow management opportunities while reviewing legacy contracts to optimize profitability.

Support Strategic Business Development: Pursue qualified new business through referrals and networking. Conduct site assessments, develop accurate scopes of work, and present winning proposals for new maintenance opportunities.

Collaborate Cross-Functionally: Partner closely with Division Managers, Field Supervisors, and Operations teams to ensure client expectations are clearly communicated and consistently achieved, acting as the ultimate voice of the client.

Seasonal Transition (Winter Services): From November through April, Park Landscaping transitions its primary operations to comprehensive snow and ice management. During this period, all roles adapt to support our winter service commitments. Due to the unpredictable nature of Alberta weather, this position requires a flexible schedule, including availability for evenings, weekends, and holidays during significant snow events to ensure the safety of our clients’ properties.

The Essentials for Growth (KSAs)

To truly thrive in this role, you’ll need a solid foundation of skills and the right mindset:

Knowledge: Deep understanding of grounds maintenance or property services, commercial contract administration, and health and safety regulations within the landscaping industry. Post-secondary education or certifications in Business, Sales, Landscaping, or Horticulture are highly valued assets.

Skills: Strong commercial acumen, contract negotiation, and accurate cost estimation. Proficiency with Google Workspace and experience using CRM, ERP, or service management software is required (experience with Aspire Landscape Software is a huge plus!).

Abilities: A strong systems-thinking mindset with the ability to manage multiple accounts and tight proposal deadlines seamlessly. Physically, you must be comfortable walking outdoor job sites for estimating purposes in varying weather conditions typical of Alberta's climate. A valid driver’s license is required for regular travel.

Compensation & Total Rewards

Your total rewards package is designed to support your long-term financial well-being and daily professional success:

Competitive Base Salary: Based on experience and reviewed annually.

Health & Dental Benefits: Access to our comprehensive group benefits plan.

RRSP Matching Program: A company-matched contribution plan to support your long-term financial goals.

Incentives: Eligibility for performance-based bonuses and incentive programs offered at the Company’s sole discretion.

Tools for Success: High-performance IT hardware, access to a modern corporate tech stack, and the mobile or vehicular resources needed to lead, connect, and execute seamlessly.

Ready to Branch Out? Your Future Starts Here

At Park, we don’t just hire—we plant the seeds for long-term success. If you’re looking for a workplace where your "Can-Do" attitude is rewarded with real opportunity, you’ve found it.

When you join our garden, you’re gaining:

Visible Career Paths: Clear milestones for rapid advancement, regular check-ins, and structured raises.

Investment in Learning: Dedicated resources for training, licenses, and certifications to keep you at the forefront of the industry.

Innovative Tools: The latest technology and machinery to make your work smoother, smarter, and safer.

Impactful Work: True pride in the physical transformation of our community.

A Culture of Respect: A supportive, high-trust team environment that respects your autonomy and creativity.