Production Engineer, Senior
Skills
About the role
We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.
WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.
Senior Production Engineer
What is Cool About This Job
At WP Engine, we are on a mission to help our customers win online. Whether we're enabling an aspiring entrepreneur to turn a hobby into an online business or a multinational corporation to launch a new campaign in weeks instead of months, our platform elevates our customers toward success. By focusing on the customer experience, WP Engine has enjoyed spectacular growth, becoming the platform of choice for online agility.
As a Senior Production Engineer, you will lead a team of engineers utilizing an Site Reliability Engineering (SRE) mentality to craft, build, and maintain complex systems at scale. You will be an essential part of taking our platform to the next level both in scale and functionality. Our production infrastructure is a hybrid environment utilizing virtual machines, containerization, and serverless technologies that hosts hundreds of thousands of customer websites, reaching a significant portion of the world's population. If you find solving complex problems irresistible, enjoy working collaboratively in a fast-paced environment, and have a passion for delivering an elite customer experience, you may be the engineer we are looking for.
The Day to Day
Production Leadership: Curate an engineering culture that is biased toward shipping while maintaining very high standards of stability, performance, security, and scalability.
Infrastructure Management: Monitor, alert, investigate, and resolve production infrastructure challenges across public cloud environments (including GCP and AWS).
Automation & Optimization: Actively identify opportunities and implement automated, scalable solutions to optimize code and operational tasks, reducing toil across the platform.
Incident & Problem Management: Serve as a technical point of contact during critical issues, facilitate cross-functional communication, track alert trends, and perform root cause analysis (RCA) to drive structural improvements.
Change Execution: Execute production change and security requests, safely managing code deployments and patching pipelines.
Collaboration: Partner closely with Product Management and Engineering Management to align technical solutions and execution strategies with business goals and roadmap priorities.
Mentorship: Further an ecosystem of learning and professional development by coaching, mentoring, and leveling up exceptional engineers across the organization.
Your Expertise and Passion
Experience: 5+ years of software engineering, DevOps, or Site Reliability Engineering (SRE) experience building and running production-ready configurations at internet scale.
System Design: Strong history of system architecture, distributed microservices, and self-healing systems with efficient resource and network utilization.
Cloud & Containerization: Advanced expertise executing containerized workloads using Kubernetes orchestration and Docker across public cloud hosting providers.
Programming Languages: Proficient in structural and automated scripting using object-oriented languages, with strong experience in Python and Go preferred.
Web Serving Stack: In-depth understanding of the modern web serving stack and infrastructure automation tools (e.g., Linux, Nginx/Apache, MySQL, PHP, Ansible, Terraform).
Observability: Hands-on familiarity implementing metrics, monitoring, and alerting systems (such as Prometheus or EFK stacks) to maximize infrastructure visibility.
Mindset: A forward-thinking learner with superb analytical, troubleshooting, and root cause analysis capabilities who loves a team-first environment.
Perks and Benefits
Company Stock Options (Every employee is an owner in the company)
Superannuation Program
Employee Assistance Program
Supplemental Maternity & Paternity Pay
Generous Vacation Time (Who doesn't like time off)
One-time $745 AUS Home Office Stipend
Company Wellness Days
Equal Opportunity Statement
WP Engine is an equal opportunities employer. We're a diverse and inclusive set of people brought together by our shared purpose and values. We see our culture as an advantage and believe in hiring the best and providing an environment where the best get better. Bring your full self to WP Engine!
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