KA Manager

Company Overview:

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview:

As the Key Account of Strategic Partnerships and Integrations, you will be the primary architect of the 99Compras ecosystem's growth. Your core challenge is to transform the technical complexity of multiple technological partners (Hubs and ERPs) into a scalable strategic advantage. You will act as the vital link between Engineering (Product) and Sales (Commercial), ensuring that technical roadmaps are perfectly aligned with business expansion priorities to drive GMV and market reputation.

Role Responsibilities:

Leading the strategic planning and long-term roadmap for the 99Compras integration ecosystem.

Managing end-to-end integration projects, from initial prospecting to technical monitoring and go-live.

Serving as the primary strategic point of contact for major integrators to reduce Time-to-Market for new partners.

Collaborating closely with the Sales and Expansion teams to identify and remove technical friction hindering customer base growth.

-Defining and monitoring key performance indicators (KPIs) such as activation funnels, stability, and partner-generated revenue (GMV).-

Work closely with Senior Leadership to align project roadmap.

Role Qualifications:

Proven experience in Strategic Planning and complex Project Management within technology environments.

A hybrid profile combining technical understanding with strong commercial acumen and negotiation skills.

Demonstrated ability to manage multiple high-stakes stakeholders and influence external partners.

Advanced data analysis skills (Excel, Power BI, or similar tools) to drive informed, data-driven decisions.

Fluent English proficiency (Mandatory).

It's a plus if you have:

Experience or background in Delivery, Marketplaces, or ERP/Integration ecosystems is a significant asset

We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms