Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves –

Manage/monitor mailroom operation, service desk, and other facility-related supports.

Support managing the vendors direct contracted with the client

Manage the facility maintenance schedule

Reception system management

Switchboard service management

Office furniture management

Security system management and security card operation

MAC service management (Small layout change for opex project)

Support JLT meetings and internal events

Support AC equipment (owned by the client) maintenance by managing the vendor direct contracted with the client

Evacuation drill support

Oversight of a small on-site team

Other Duties

Fulfil ad-hoc requests from the client in a timely manner.

Submit the monthly report and KPI scorecard by the deadline.

Prepare the monthly REFS Newsletter and ad-hoc announcements

Experience

Prior experience or knowledge of facility management, service desk, and mailroom operation

People-management experience

Task Skills

Strong English writing skills are required (Monthly report and email correspondence)

English speaking skills are preferred (Switchboard services)

Proficiency with Microsoft Word, Excel and PowerPoint.

Personal Skills

Ability to deliver high quality of work with accuracy.

Good verbal and written communication skill is required.

Strong problem solving and negotiation skills

Proactive individual

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.