Senior Product Manager

ABOUT THIS POSITION

Waystar is seeking a Product Manager to join the team. Reporting to the Vice President, Product Strategy, you will be responsible for leading the future of Iodine’s product lines, both in the details of how we build products, and by providing input on what investments we should make in the future. You’ll work with our clients, end-users, and representatives from across Waystar to gather the info you need to build innovative software and help grow Waystar's footprint in the healthcare industry.

WHAT YOU'LL DO

Communicate with the leadership team to understand company goals and strategy to create new solutions and evolve existing products that ensure marketing leading position.

Define product vision and strategy aligned with company objectives and customer needs.

Gather, prioritize, and write detailed requirements from clients, internal stakeholders, and market research.

Partner with engineering, product design, and clinical SMEs to deliver high-quality, high-impact, and timely releases using Agile methodology.

Use data and customer feedback to inform decisions and iterate quickly.

Coordinate with Product Marketing to support go-to-market activities: pricing, positioning, training, and collateral development.

Monitor key KPIs (e.g., adoption, impact on revenue, efficiency) to measure success and identify areas of improvement.

Serve as a thought leader both internally and externally—evangelizing Waystar's product vision in client meetings and industry events.

WHAT YOU'LL NEED

MBA or advanced degree in healthcare, business, or computer science preferred. Bachelor's degree in relevant field required,

3-5 years’ Product management experience in the healthcare or healthcare technology industry

Strong understanding of the U.S. healthcare system, particularly hospital revenue cycle, CDI, coding, or quality reporting.

Experience in building software solutions that leverage machine learning, natural language processing, and AI.

Highly analytical; comfortable working with data scientists and engineers.

Technical background is highly recommended

Ability to connect dots, innovative mindset are highly desirable

Excellent communication and stakeholder management skills.

Experience with the software development lifecycle, such as user stories, product requirements, and backlog grooming

Experience constructing a business case for product initiatives

Previous work with clinical decision support, autonomous coding, or CAC tools.

Knowledge of HL7, FHIR, and healthcare interoperability.

Familiarity with Epic, Cerner, or other major EHRs.

Ability to travel up to 10% as necessary

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

Competitive total rewards (base salary + bonus, if applicable)

Customizable benefits package (3 medical plans with Health Saving Account company match)

We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

Paid parental leave (including maternity + paternity leave)

Education assistance opportunities and free LinkedIn Learning access

Free mental health and family planning programs, including adoption assistance and fertility support

401(K) program with company match

Pet insurance

Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.