Engine Product Support Sales Manager

H.O. Penn Machinery

NOW HIRING

Engine Product Support Sales Manager

This position can be based out of any of our 6 locations:

Poughkeepsie, NY; Bloomingburg, NY; Bronx, NY; Holtsville, NY; Medford, NY; or Newington, CT

Pay: $110,000-$135,000/year (dependent on relevant experience)

Bonus: 25% bonus potential

Benefits:

Medical / Dental / Vision Insurance

401(k) with company match

Paid time off & company holidays

Company provided cell phone, laptop, & vehicle

Key Qualifications:

Minimum 3+ years of sales management experience, with demonstrated success in developing and leading high-performing teams

Proven ability to analyze market trends, competitive landscapes, and customer needs to drive growth strategies

Strong negotiation, relationship management, and customer engagement skills with a focus on long-term partnerships

Solid financial acumen, including experience with pricing strategies, margins, and profitability analysis

Highly self-motivated with the ability to manage multiple priorities in a fast-paced, evolving environment

Excellent organizational, written, and verbal communication skills

Valid driver’s license required with ability to travel locally up to 50%

Responsibilities:

Key resources (people, leadership, time) are provided to successfully sell engine parts and service

Plan, direct and coordinate activities to develop and control sales and service programs to produce our targeted engine parts and service sales volume and margins

Provide a high level of customer satisfaction in alignment with our corporate values

Provide adequate sales coverage

Take appropriate actions for significant growth opportunities by planning and controlling marketing strategies, tactics and sales techniques for promoting sales of CSA's and product support

Engine Product Support Sales operation is effectively and efficiently managed

Review quotation worksheets, contracts and purchase orders prior to acceptance

Maintain working knowledge of Caterpillar Merchandising Programs

Maintain positive working relationship with Caterpillar Sales and Support Groups

Review receivable with sales force and support collection efforts in conjunction with the Credit Department

Work effectively with Parts and Service Management to determine pricing of work, control costs and communicate work schedules in an all-win manner for all stakeholders

Support is provided to Power Systems Sales and Project Management initiatives by effectively collaborating with service departments

Collaborate with Service Supervisors in developing and implementing marketing plans for promoting sales of CSAs and product support

Work effectively with Sales force to provide CSA's, life cycle pricing and customized product support offerings for new opportunities

Work effectively with Project Management to ensure product support coverage exists for all new installations including customer training

A high-performing workforce through effective hiring, development and retention of talent

Achieve a culture of high productivity and morale by fostering engagement, collaboration, and safety

Build a high-performing team by developing members to consistently achieve job expectations through coaching, continuous feedback, and accountability

Take accountability for talent development by regularly reviewing and discussing employee development activities, such as onboarding, training, and career development initiatives

A culture that focuses on safety and safe work habits

Be an active part in the continuous improvement of H.O. Penn’s safety culture

Timely completion of any required safety training for self (including all direct/indirect reports)

Adherence to all Environmental, Health, and Safety Policies

Understand job risks and take appropriate steps to mitigate those risks, such as wearing all required personal protective equipment as required by task

Contribute to positive customer experiences by maintaining the professionalism, appearance and accessibility of our facilities

Continually assess the appearance - including cleanliness, professionalism, maintenance and compliance with company policies of your area of responsibility

Take corrective action on any items noted during these on-going assessments to ensure compliance with company appearance standards

Implement any approved company recommendations for creating a professional appearance and ensuring the accessibility of our facilities

Qualifications:

Minimum 3+ years of sales management experience, with demonstrated success in developing and leading high-performing teams

Proven ability to analyze market trends, competitive landscapes, and customer needs to drive growth strategies

Strong negotiation, relationship management, and customer engagement skills with a focus on long-term partnerships

Solid financial acumen, including experience with pricing strategies, margins, and profitability analysis

Highly self-motivated with the ability to manage multiple priorities in a fast-paced, evolving environment

Excellent organizational, written, and verbal communication skills

Valid driver’s license required with ability to travel locally up to 50%

Physical Requirements:

Standing and/or sitting for prolonged periods of time

Hand coordination for typing, writing, and computer use

Occasional forward bending and reaching

Occasional walking and climbing stairs

Carrying (up to 20lbs.)

Reasonable accommodations made as needed.