Order Operations Coordinator
Skills
About the role
Operations Coordinator – Order Management & Fulfillment
Are you the person who notices the details others miss?
Do you enjoy creating structure, solving operational issues, and ensuring processes run smoothly from beginning to end?
We're seeking an experienced Operations Coordinator who thrives in a fast-paced environment and enjoys balancing order management, inventory accuracy, shipping coordination, and cross-functional communication. This role is ideal for someone who takes ownership, works independently, and enjoys improving processes.
Position Overview
As an integral member of our operations team, you will oversee the flow of customer and business orders from entry through fulfillment. You will serve as a key point of coordination between internal departments, ensuring orders are processed accurately, inventory remains aligned across systems, and operational issues are addressed before they impact customers.
Success in this position requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining accuracy.
Primary Responsibilities
Order & Fulfillment Management
Process, review, maintain client orders across multiple sales channels
Verify order information and resolve discrepancies prior to fulfillment
Prepare daily fulfillment documentation and coordinate with warehouse personnel
Generate invoices and support related order administration activities
Track shipments and assist with order-related inquiries
Manage shipping documentation and related recordkeeping requirements
Inventory & Systems Coordination
Maintain inventory accuracy across operational systems
Investigate and resolve inventory discrepancies
Coordinate inventory transfers and adjustments as needed
Monitor operational reports and identify trends, bottlenecks, or process improvement opportunities
Troubleshoot issues within order management and fulfillment platforms
Operational Support
Collaborate with warehouse, logistics, customer support, and leadership teams
Research and resolve order holds, fulfillment issues, and system-related exceptions
Ensure established operational procedures are followed consistently
Support special projects and additional responsibilities as business needs evolve
Qualifications
Required
Minimum 5 years of experience in operations, order management, fulfillment, strong organizational and multitasking abilities
Exceptional attention to detail and accuracy
Ability to identify issues proactively and implement solutions
Professional written and verbal communication skills
Proficiency with Microsoft Office and business software platforms
Preferred
Bachelor's degree in Business, Supply Chain, Logistics, Operations, or related discipline
Experience with Shopify, ShipStation, ShipHero, NetSuite, ERP platforms, or similar business systems
Understanding of inventory management and warehouse operations
Experience working within e-commerce, distribution, fulfillment, or multi-channel sales environments
What Makes This Opportunity Attractive
Meaningful ownership and accountability
Direct impact on operational performance and customer experience
Opportunity to contribute process improvements and operational efficiencies
Stable, growing organization with long-term career potential
Collaborative team environment where initiative and problem-solving are valued
If you enjoy bringing order to complexity and take pride in ensuring things are done correctly, we'd welcome the opportunity to learn more about you.
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discount
Schedule
Monday–Friday, On-Site
Application Question
Are you able to reliably commute to the southwest suburban Chicago area Monday through Friday?
Pay: $22.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Application Question(s):
Will you be able to reliably commute to Orland Park, IL 60467 Monday through Friday for this job?
Work Location: In person
Compensation
This Operations role pays $22k-$25k/yr. Within typical range for operations roles in United States.
Questions about this role
How do I apply to this Order Operations Coordinator role at Co-Founder?
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What's the typical salary for Operations in United States?
Compensation for Operations roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Operations hub for United States medians across recent openings.
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