Patient Responsibility Recovery Analyst

About Us:

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Come Join Our Team!

As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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Job Summary:

The Patient Responsibility Recovery Analyst will be responsible for optimizing patient balance AR performance for Ventra Health’s clients. These balances are classified as either self-pay with no insurance or as patient responsibility after insurance adjudication. Primary duties involve analyzing account activities and workflow behavior to resolve problematic trends and drive high performance AR metrics.

Essential Functions and Tasks:

Ability to analyze patient account activities and identify workflow gaps.

Use communication and collaboration skills with internal and external partners to resolve problematic accounts or processes.

Act as a proactive and positive representative of Ventra Health’s clients.

Education and Experience Requirements:

High School Diploma or GED required. Bachelor’s degree in accounting, finance, business administration, or related field preferred.

At least two to three years of physician or hospital accounts receivable experience is required. Vendor management experience with healthcare revenue cycle functions is preferred.

Experience as part of a global organization, working with multinational teams.

Knowledge, Skills, and Abilities:

Troubleshoots, enhances, and standardizes revenue cycle workflows to support operational consistency and performance.

Analyzes process effectiveness, identifies improvement opportunities, and escalates major issues or risks to leadership.

Monitors client Accounts Receivable for timeliness, accuracy, and overall effectiveness.

Communicates AR performance trends and vendor-related issues promptly and clearly.

Identifies and escalates potential write-offs or adjustments.

Researches and follows up on assigned accounts to ensure accurate and timely reimbursement.

Reviews vendor contracts or other relevant documents to maintain a compliant approach to outstanding receivables.

Determines appropriate follow-up actions on accounts, including adjustments, correspondence, or outreach.

Supports RCM leadership by identifying trends, generating worklists, and serving as a resource to AR Representatives to promote a cohesive, positive work environment.

Performs special projects and additional duties as assigned.

Compensation:

Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health:

Recruitment Agencies

Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment

Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates

Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.

To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.

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