Billing & Credit Controller (8-Month FTC)

In support of the Head of Accounts Receivable the role of Billing & Credit Controller is responsible for a portfolio of designated partner accounts. Dealing with the collection and recovery of global commercial debts through effective customer chasing, efficient query resolution, timely allocation of receipts and assisting with the accurate processing of invoices and credit notes.

Job requirements: Have at least 2 years B2B credit control experience

Previously dealt with a variety of accounts, processing and chasing transactional debt

Have experience of dealing with customers on a global scale

Previous exposure of working closely with a commercial sales team in a high-pressured environment

Extremely confident in communicating via the phone; chasing debt, query resolution, negotiations etc

Have experience or relevant exposure to billing / invoicing processes

Previously used systems such as Sage, SAP, Oracle, Microsoft Dynamics Nav, Salesforce

Have IT skills such as using VLOOKUP’s, pivot tables etc

Be financially astute with a high level of numerical skills

Financial awareness - understanding of the Sales Ledger, associated book-keeping and month end duties

Knowledge of credit checking

Knowledge of instigating legal procedures

Works to strict month end deadlines in a methodical and organised manner

Understanding of audit controls

Job responsibilities: Be UNiDAYS first point of contact for credit control related activity for a designated portfolio of accounts, dealing with online retailers, media agencies and Affiliate Networks

Assist with the monthly billing cycle; gain full knowledge and understanding of all billing and collection processes

Chase and collect global debt in line with departmental metrics and company policy, such as DSO, CEI, aged debtor spread etc

Proactively chase payment through e-mails and phone calls

Resolve queries and disputes in a timely and effective manner

Send dunning cycle letters

Produce and distribute monthly statement of accounts

Post and allocate bank receipts; accurately and promptly

Identification and allocation of unallocated payments

Assist with Bank reconciliations

Take credit card payments over the phone (PCI compliance)

Negotiate payment plans when required

Escalate non-paying partners through agreed internal process

Monitor and report on Aged and Bad Debt, Queries and Disputes

Be responsible for the upkeep and general maintenance of customer master data within relevant systems

Process invoices and credit notes in line with contractual agreements

Upload invoices to supplier portals in line with contractual agreements

Open new customer accounts and validate statutory information

Complete supplier onboarding forms

Maintain effective working relationships with internal and external stakeholders

Travel to office locations when requested

Any other tasks as delegated by the Head of Accounts Receivable eg Salesforce Approvals

Job benefits: This is your opportunity to Join the world’s largest student verification network and help shape the future of how brands connect with the next generation. We engage a community of 23M+ verified students and graduates across 115 markets, making us a truly global platform. Our brand is a powerhouse in the UK, and we’re rapidly accelerating our presence worldwide—especially in the US, Germany, India, France, Canada, and Australia.

We partner with 850+ of the world’s biggest brands, bringing their products and services to the hearts and minds of tomorrow’s professionals—driving engagement, building affinity, and delivering real results.

We offer a fast-paced, fun, and social working environment where you can truly make an impact. We believe work should enhance and complement your life, which is why we provide a flexible hybrid working model. While there are expectations to attend the London campus periodically, you and your manager will determine the most appropriate balance together, ensuring both your needs and the needs of the business are met.

We work hard at UNiDAYS, and we believe in fair compensation for that hard work. That’s why we’re proud to offer all employees full access to our comprehensive benefits package.

Our Perks Include

25 days holiday per year increasing with length of service, plus flexible bank holidays

Competitive salaries

4pm finishes every Friday

Company bonus scheme

Company pension scheme

Private health insurance (BUPA)

Dental Insurance (BUPA)

Income protection policy

Life assurance policy

Employee Assistance Program

Enhanced parental leave pay

Regular team building activities

£150 pounds towards your home office set up