Training Lead - Food and Beverage

Training Lead Food & Beverage

Location: Horseshoe Bay Resort | Lake LBJ, Central Texas Hill Country

Horseshoe Bay Resort is a premier luxury destination spanning 17,000 acres along Lake LBJ. The resort offers a dynamic Food & Beverage program that blends elevated service with a diverse range of dining experiences, from upscale restaurants to casual and recreational venues.

Dining at Horseshoe Bay Resort

Our Food & Beverage operation features multiple concepts, each delivering distinct guest experiences and high service standards:

J s Restaurant & Bar (Tower) A signature dining outlet offering Texas Hill Country cuisine in a refined yet approachable setting. Known for breakfast, patio dining, and evening service, including house specialties such as Bad Donkey BBQ.

Waterfront Bar & Grill A high-energy lakeside venue featuring indoor and outdoor dining with views of Lake LBJ. Offers fresh seafood, Southern- and Mexican-inspired flavors, craft cocktails, and live music. Accessible by boat, car, or private aircraft.

Whitewater 360 Sports Club: A lively sports bar with 360-degree viewing across 16 TVs. Features a casual menu of wings, pizza, salads, and a broad selection of beer and cocktails.

Slick Rock Grill & Bar, located at the golf clubhouse with scenic course views, this relaxed venue known for classic American fare, including one of the area's top burgers.

Mingo's Cafe A quick-service concept offering convenient options such as pizzas, salads, snacks, and ready-to-drink beverages for guests enjoying resort amenities.

Cafe Del Sol (Poolside Bar) A seasonal poolside venue serving refreshing drinks, light fare, and casual dining options in a relaxed outdoor setting.

Position Summary

The Training Lead, Food & Beverage is responsible for the planning, coordination, and execution of all training programs across restaurants, bars, banquets, and club operations.

This role ensures all team members are equipped to consistently deliver high-quality service aligned with established standards. The position serves as a key link between the Training Department and Food & Beverage leadership to support operational excellence through structured learning initiatives.

Key Responsibilities

Training Program Development and Delivery

Deliver classroom and on-the-job training for all Food & Beverage team members

Develop and maintain training materials, standard operating procedures, and certification assessments

Lead orientation and ongoing training programs focused on service standards

Implement cross-training initiatives across multiple positions

Conduct safety and compliance training, including food safety and alcohol service

Program Management and Administration

Manage the F&B training calendar, including scheduling sessions and certifications

Maintain accurate training records, attendance logs, and certification tracking

Partner with HR and department leaders to ensure completion and compliance

Leadership and Talent Development

Identify and develop high-potential team members

Coach supervisors and managers on training techniques and performance feedback

Support pre-shift meetings and leadership sessions to reinforce service standards

Service Excellence and Operational Support

Demonstrate proficiency across key F&B roles and service expectations

Conduct service audits and implement follow-up training

Partner with culinary and beverage teams on product knowledge training

Apply best practices in hospitality training and development

Use Microsoft 365 tools to support communication and program tracking

Qualifications

Experience

5+ years of Food & Beverage experience in a full-service or upscale hospitality environment

2 3+ years of training, coaching, or leadership development experience preferred

Certifications

TABC (or equivalent) certification required

Food Handler certification required

Skills

Strong communication, facilitation, and presentation abilities

Spanish language skills preferred

Proficiency with Microsoft 365

Strong organization, attention to detail, and time management

Education

Optional but highly recommended: Hospitality, business, or related degree or coursework preferred.

Physical Requirements

Ability to stand and walk for extended periods

Ability to lift to 30 pounds occasionally

Flexible schedule, including mornings, evenings, weekends, and holidays

Experience

Required

2 year(s): Experience mentoring supervisors or high-potential employees, leading pre-shift meetings, conducting performance coaching, and developing internal talent pipelines for leadership roles.

2 - 3 years: Direct experience designing and delivering training programs, onboarding new hires, facilitating classroom and on-the-job instruction, and developing SOPs and certification programs.

5 year(s): Experience overseeing front-of-house or full F&B operations in a full-service or luxury environment, including restaurants, bars, and banquets. Demonstrated ability to maintain service standards, manage teams, and support high-volume operations.

Education

Required

High School or better

Preferred

Bachelors or better in Hospitality and Resort Management or related field

Associates or better in Business Administration or related field

Some college or better