Human Resources Manager

Position Summary

The Human Resources Manager is responsible for the daily oversight and administration of human resources operations for a luxury independent hotel environment. This role focuses heavily on employee benefits administration, H-2B workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes.

This position supports both hourly and management team members while helping ensure the hotel remains compliant with all applicable employment laws and operational standards. The role requires strong organization, discretion, follow-through, and the ability to communicate clearly and professionally across departments.

Primary Responsibilities

Benefits Administration

Administer employee health, dental, vision, and related benefit programs

Coordinate annual renewals, open enrollment, and employee education meetings

Serve as liaison with insurance brokers and benefit providers

Ensure accurate enrollment, deductions, qualifying event changes, COBRA administration, and terminations

Audit benefit eligibility and enrollment records regularly

Assist employees with benefit questions and enrollment paperwork

Ensure all benefit-related documentation is properly completed and submitted on time

H-2B Program Administration

Coordinate onboarding and compliance for H-2B employees

Maintain organized records for petitions, visas, arrival documentation, housing documentation, transportation reimbursements, and onboarding paperwork

Liaise with immigration attorneys, government agencies, and internal department leaders

Communicate regularly with corresponding partner properties and international contacts regarding H-2B employee coordination and timing

Coordinate employee arrivals, onboarding timelines, housing paperwork, and required documentation

Coordinate seasonal employee housing readiness prior to arrivals, including furnishings, inspections, and move-in preparation

Serve as a point of contact for H-2B housing-related questions, concerns, and logistical matters

Coordinate internally with housekeeping, engineering, and operations teams regarding housing needs and maintenance

Assist with housing assignments, lease documentation, and employee move-in/move-out coordination

Help ensure seasonal housing remains compliant, organized, and professionally maintained throughout the season

Ensure compliance with federal and state regulations related to the H-2B program

Track visa dates, expirations, reimbursements, and required notices

Assist with H-2B recruiting coordination and seasonal staffing logistics

Recruiting & Hiring

Manage job postings across hiring platforms

Screen applicants and coordinate interviews with department heads

Conduct initial candidate interviews and reference checks

Maintain organized applicant tracking and hiring records

Coordinate onboarding documentation and new hire processes

Ensure all required employment documents are completed accurately

Support hiring efforts for seasonal and year-round positions

Onboarding & Orientation

Conduct new hire orientation for all employees

Review company policies, handbook acknowledgments, benefits information, and onboarding requirements with new hires

Ensure all onboarding paperwork and compliance documents are completed accurately prior to the start date

Help introduce new employees to department leaders, workplace expectations, and company standards

Coordinate orientation schedules and onboarding communication with department managers

HR Compliance & Employee Records

Maintain compliance with federal, state, and local employment laws

Monitor and communicate changes in minimum wage laws and labor requirements

Ensure employee files, I-9s, onboarding documents, acknowledgments, and required postings are complete and compliant

Conduct regular audits of HR records and onboarding documentation

Assist leadership with policy administration and handbook compliance

Support workers’ compensation and unemployment documentation processes

Maintain confidentiality of sensitive employee information

Help ensure operational compliance with hospitality employment standards and practices

Employee Relations & HR Support

Serve as a resource for employee questions and HR-related concerns

Assist with onboarding and orientation processes

Help coordinate trainings, acknowledgments, and compliance communications

Support management with documentation and follow-up related to employee matters

Promote a professional, organized, and service-oriented work environment

Qualifications

Previous Human Resources experience required

Hospitality experience required

Experience with H-2B programs or seasonal workforce management preferred

Knowledge of employment laws, HR compliance, benefits administration, and onboarding practices

Strong organizational and administrative skills

Ability to manage confidential information professionally and discreetly

Strong communication and interpersonal skills

Experience working with onboarding systems preferred

Detail-oriented with strong follow-through and accountability

Position Details

Full-time, on-site position

Some evenings, weekends, or seasonal flexibility may occasionally be required

Reports to Ownership and/or Finance Leadership

Ideal Candidate

The ideal candidate is highly organized, proactive, detail-oriented, and calm under pressure. They are comfortable managing sensitive information, navigating complex compliance requirements, and supporting a fast-paced luxury hospitality environment with professionalism and discretion.