Total Rewards Manager
About the role
Key Responsibilities
Benefits Administration
Administer employee benefit programs, including health, dental, vision, retirement, life insurance, leave programs, and wellness initiatives
Serve as a primary point of contact for employees regarding benefits questions, enrollment, and changes
Coordinate annual open enrollment, including communication, education, and vendor collaboration
Liaise with benefits brokers, insurance carriers, and external vendors
Compensation Analysis & Administration
Support the development and maintenance of compensation structures, salary ranges, and job classifications
Conduct market research and benchmarking to ensure internal equity and external competitiveness
Assist with annual compensation planning processes, including merit increases and budgeting
Prepare compensation data and reports for leadership and audits
Compliance & Documentation
Ensure compliance with federal, state, and local employment laws related to benefits and compensation (e.g., FLSA, ACA, ERISA, ADA)
Maintain accurate employee records and documentation in HRIS systems
Support audits, filings, and required reporting
Employee Support & Communication
Develop clear, accessible benefits and compensation communications and resources
Educate all levels of employees on policies, procedures, and total rewards philosophy
Provide a high level of customer service with professionalism, confidentiality, and care
Collaboration & Continuous Improvement
Partner with Human Resource colleagues on broader HR initiatives such as onboarding, employee engagement, and DEAI efforts
Identify opportunities to improve benefits offerings, compensation practices, and administrative processes
Stay current on trends in nonprofit and museum-sector benefits and compensation
Qualifications
Required
Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field
3+ years of experience in benefits and/or compensation administration
Knowledge of benefits programs and compensation principles
Strong analytical, organizational, and communication skills
Ability to handle sensitive information with discretion
Preferred
Experience working in a nonprofit or cultural institution
Familiarity with HRIS and benefits administration platforms (UKG a plus)
Professional certification (e.g., SHRM-CP, PHR, CCP)
Core Competencies
Attention to detail and accuracy
Analytical and problem-solving skills
Employee-centered service orientation
Understanding of equity and fairness in compensation
Ability to manage multiple priorities and deadlines
Work Environment
Work is primarily performed in an office and museum setting with regular computer use and collaboration across departments.
Newfields is a dynamic, visitor-centered environment that values collaboration, creativity, and adaptability. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
Questions about this role
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