Senior Credit Analyst

Job Requisition ID #

26WD98554

Position Overview

The Senior Credit Analyst III evaluates customer creditworthiness and manages a portfolio of past-due accounts to minimize risk and optimize cash flow. This role balances sound credit decisions with strong customer relationship management, partnering cross-functionally to resolve issues and drive collections performance. Reporting to the Senior Manager, Credit & Collections, this position offers a flexible hybrid work arrangement.

Responsibilities

Credit Risk Assessment

Evaluate customer and prospective customer creditworthiness using financial statements, credit agency data, banking references, and public/private sources

Investigate discrepancies in credit line requests and do clarifying research

Approve or decline credit requests in line with established credit matrix and policy guidelines

Escalate marginal credit requests with formal written analysis and recommendations

Document all credit decisions thoroughly and in compliance with policy

Collections & Portfolio Management

Manage a portfolio of delinquent accounts and oversee the full dunning cycle

Contact customers to resolve overdue balances while maintaining strong business relationships

Identify root causes of non-payment (financial hardship, disputes, insolvency) and drive resolution

Negotiate payment plans and rescheduling arrangements to secure timely commitments

Recommend third-party collections, legal action, or write-offs (360+ days overdue) when appropriate

Partner with Sales and Operations to resolve disputes and secure payment

Deliver on cash collection goals

Minimize bad debt

Assist customers with billing/dunning related issues

Coordination & Reporting

Provide weekly portfolio updates and performance reporting to management

Support internal and external audit requests

Ensure accurate billing for Enterprise and named accounts

Manage trade credit securities as required

Contribute to month- and quarter-end reporting activities

Collaborate cross-functionally to support collections success and customer experience, with sensitivity to regional and cultural business practices

Minimum Qualifications

Bachelor’s degree preferred

5+ years of credit and collections experience

SAP experience required

Strong Excel and data analysis skills

Salesforce experience preferred

Strong negotiation, communication, and stakeholder management skills

Analytical mindset with attention to detail

Preferred Qualifications

Salesforce experience

Experience reporting into a multinational/matrixed environment

International languages (Spanish, French, German, etc.)

Experience dealing with online customer billing portals

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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