Head of Productivity & Innovation

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/ Department:

The role sits within the Transfer Agency business line and within a mature change function that manages multiple change portfolios.

This role is pivotal in ensuring that the latest opportunities for use of AI are maximized and deliver real tangible value to the business. This is an exciting role in a fast-moving transformation area.

The key responsibilities of the role include:

Ensure the vision, strategy and roadmap for the capability are defined, understood and maintained

Continuously and proactively engage stakeholders to maximise the potential of the capability

Ensure the evolution of the application is aligned with established strategic design principles

Develop the business case for new capabilities, improvements to existing capability and functionality

Work with vendor relationship manager as appropriate to drive priorities and deliver required capabilities

Own the content of the capabilities’ key artefacts including metadata to support data governance

Own the content of the capability reporting to stakeholders and project management as required, clearly identifying any at risk outcomes or deadlines

Possess end to end knowledge of the capability and an understanding of the end user needs

Establish a structured approach to meet demand from stakeholders and approved projects

Work collaboratively with the technology and business operational teams to identify evolution opportunities

Skills/Qualifications

The successful candidate will benefit from having:

Deep domain knowledge of the assigned capability from end to end

Experience in change management, business requirement gathering, business case creation with clear ROI roles is required, preferably as a member of an AGILE team and within the fund services domain

Familiarity with the processes and stakeholders impacted

Understanding of executing AI for efficiency creation

Excellent communication skills

Ability to lead and influence

Strong presentation skills

Communication and negotiating skills across multiple business lines

Strong Leadership experience

Team working and collaborative skills

Understanding of Azure Dev Ops or equivalent framework

Adaptable to new ways of working including agile methodologies

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.