Site Reliability Engineer

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute ?

Reporting to the Senior Manager , Systems Management and Engineering , the Site Reliability Engineer will design, build, and maintain Azure-based cloud infrastructure and developer platforms that enable our engineering teams to deliver high-quality software products efficiently. This role focuses on a PaaS-forward, cloud-native approach to infrastructure, emphasizing containerization, managed services, and infrastructure automation. You will support both modern cloud-native workloads and legacy virtual machine infrastructure as we continue our cloud transformation journey. This is an entry-level position ideal for recent graduates or early-career professionals passionate about Azure cloud infrastructure and DevOps practices.

Responsibilities & Deliverables:

Your deliverables as a Site Reliability Engineer will include, but are not limited to, the following:

Build and maintain infrastructure as code using Terraform to provision and manage Azure cloud resources with a PaaS-forward approach

Deploy, configure, and maintain Azure Kubernetes Service (AKS) clusters and containerized applications

Maintain and patch virtual machines (Windows) including self-hosted build agents for Azure DevOps

Apply security patches and updates to both Windows and Linux systems in accordance with compliance requirements

Manage source code repositories and collaboration workflows using GitHub

Monitor platform health, performance, and security using Azure Log Analytics and Grafana Cloud; respond to incidents and troubleshoot issues

Collaborate with development teams to improve developer experience and platform capabilities

Create and maintain documentation for platform services, tools, and best practices

Participate in on-call rotation to support production systems

Follow infrastructure and security best practices and compliance requirements

Assist in capacity planning and cost optimization initiatives

Other duties and projects as assigned

Required Experience:

Bachelor's degree in Computer Science , Information Technology, or related field (or equivalent practical experience)

Proven experience in platform engineering, DevOps, or related roles

Basic understanding of Microsoft Azure cloud platform (AWS knowledge beneficial as secondary skill)

Familiarity with containerization technologies (Docker, Kubernetes/AKS) and cloud-native architectures

Understanding of Azure PaaS services (App Services, Azure Functions, Azure SQL, etc.)

Basic knowledge of infrastructure as code principles using Terraform for Azure

Understanding of Git version control and GitHub for repository management

Familiarity with Azure DevOps for CI/CD pipelines

Knowledge of both Windows and Linux systems administration

Experience with system patching, updates, and maintenance procedures

Basic scripting skills (Bash, Python, PowerShell)

Understanding of networking concepts (TCP/IP, DNS, load balancing)

Strong problem-solving and analytical skills

Excellent communication and collaboration abilities

Eagerness to learn new technologies and stay current with industry trends

Ability to work independently and within a team environment

Preferred Qualifications:

Hands-on experience with Azure Kubernetes Service (AKS) and container orchestration

Experience with Azure PaaS services and serverless computing patterns

Experience with Terraform for Azure infrastructure provisioning

Familiarity with Backstage or other developer portal platforms

Hands-on experience with Azure DevOps pipelines, self-hosted build agents, and release management

Experience with Windows Server and Linux virtual machine management and patch management

Proficiency with GitHub workflows, actions, and repository management

Knowledge of Azure Log Analytics, Grafana Cloud, and Azure Monitor for observability

Understanding of Azure security best practices and compliance frameworks

Experience with AWS cloud services as a secondary platform

Working knowledge of AI trends, tools and best practices

Financial services industry experience or interest

Relevant certifications (Azure Fundamentals, Azure Administrator, Terraform Associate, CKA)

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.