Program Manager / Delivery Lead - Data Products & AI Platforms

Company Overview:

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

Position Description:

We are looking for an execution-oriented Program Manager / Delivery Lead to drive complex enterprise Data Products and AI-enabled platform initiatives for one of Bridgenext’s strategic clients in the financial services and insurance industry.

This is a hands-on, operational delivery role responsible for driving day-to-day execution across cross-functional teams, stakeholders, governance forums, and delivery workstreams. The ideal candidate combines strong program management discipline with domain knowledge in enterprise data platforms, AI / GenAI delivery, audit and risk workflows, and regulated financial services operations.

This individual will work closely with client stakeholders, architects, engineers, QA teams, and product owners to ensure successful delivery of strategic data platforms, AI-enabled audit workflows, and enterprise data products — with clear ownership of timelines, scope, dependencies, governance, and outcomes.

Responsibilities include but are not limited to:

Program & Project Delivery

Lead end-to-end delivery of enterprise Data Products and AI-enabled platform initiatives

Manage timelines, scope, dependencies, risks, RAID logs, governance, and execution plans

Coordinate across engineering, architecture, QA, product, business, and data teams

Drive sprint planning, backlog prioritization, delivery tracking, and release management

Ensure alignment between business priorities and technical execution

Stakeholder & Governance Management

Facilitate daily standups, sprint reviews, steering committee meetings, and executive status reviews

Manage stakeholder expectations across business, audit, risk, compliance, and technology teams

Drive cross-functional issue resolution and decision-making

Ensure timely approvals, UAT coordination, and production readiness activities

Data Products Delivery

Manage delivery of enterprise data product initiatives including Common Data Models (CDM), Medallion architectures (Bronze / Silver / Gold), and Delta Lake-based platforms

Oversee data quality, governance, and data contract / SLA frameworks

Coordinate CI/CD and pipeline operationalization with data engineering and analytics teams

Ensure data products are delivered in a scalable, governed, and analytics-ready manner

AI & Audit Platform Delivery

Drive execution of AI-enabled audit workflows and orchestration platforms

Coordinate delivery across AI-assisted document ingestion, risk identification and control mapping, audit report copilots, and workflow orchestration engines

Manage delivery of MCP / integration frameworks, shared context stores, and enterprise integrations

Ensure delivery aligns with audit, compliance, and governance requirements

Delivery Operations

Manage offshore / onshore delivery coordination and capacity planning

Track sprint velocity, delivery KPIs, and milestone completion

Ensure testing, quality gates, defect management, and deployment readiness

Support hypercare, stabilization, and transition activities post go-live

Workplace: Toronto, ON. On-site presence required multiple days per week for governance and stakeholder collaboration

Must Have Skills:

Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field

Minimum of 8 years of program / project management experience in enterprise technology delivery

Strong experience managing Data Engineering, Analytics, AI, or enterprise platform programs

Experience delivering programs within financial services, insurance, audit, risk, or compliance domains

Strong understanding of Agile delivery methodologies and cross-functional team coordination

Experience managing large enterprise stakeholders and formal governance processes

Hands-on familiarity with modern data platforms (Databricks, Delta Lake, Unity Catalog, DLT pipelines) at a conceptual / delivery level

Working knowledge of AI / GenAI delivery patterns and orchestration frameworks

Strong analytical, organizational, and problem-solving skills with the ability to navigate ambiguity

Ability to operate effectively across technical and business teams

Preferred Skills:

Experience delivering Data Governance, Data Quality, and Data Contract / SLA frameworks

Exposure to audit and risk platforms, controls automation, or compliance technology

Familiarity with Salesforce ecosystem programs and enterprise integration / orchestration platforms

Experience coordinating CI/CD and DevOps delivery across data and application workstreams

Certifications: PMP / PgMP, Certified Scrum Master, SAFe Agilist, Databricks fundamentals, or Cloud certifications

Professional Skills:

Solid written, verbal, and presentation communication skills

Strong team and individual player, collaborative by nature

Maintains composure during high-pressure delivery situations

High standards of professionalism, consistently producing high quality results

Self-sufficient and independent, requiring very little supervision or intervention

Demonstrates flexibility and openness to bring creative solutions to address delivery challenges

Canadian citizens and those authorized to work in Canada are encouraged to apply

Compensation varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience. As required by local law, Bridgenext provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as described above. The current salary range for this position is $125,000 - $145,000 CAD annually. Our comprehensive total rewards program goes way beyond a competitive salary.

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