Retail Sales Associate

Seasonal Retail Sales Associate

Contract

Part-time

Retail

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:

Seasonal Retail Sales Associate

Seasonal Retail Associates will report to the Retail Manager, and are responsible for servicing all TIFF Retail Spaces including; the TIFF Shop, Pop-up and The Market to its customers.

RESPONSIBILITIES:

Inventory/Merchandising:

Merchandise handling, restocking, organizing, folding, receiving, inventory counting and pricing

Maintain cleanliness and an appealing aesthetic of TIFF Shop

Operations:

Greet, observe, actively listen to and engage with customers

Monitor customer traffic to uphold safety and accessibility

Demonstrate product knowledge and interact with customers around the Shop to meet their needs and drive sales

Perform accurate transactions on POS system

Open and closing duties as assigned

Other duties as required - based on business needs

JOB GRADE & SALARY:

Job Grade 1

Job Grade Salary Range 17.60/ hr

TARGET CONTRACT DATES:

July 6, 2026- Sep 30, 2026

WORK LOCATION:

Location: 350 King Street West, Toronto, ON M5V 3X5

Festival Requirements: Full Time during Festival (September 10 - September 20, 2026)

MINIMUM REQUIREMENTS:

Secondary School Diploma or equivalent experience

2+ years experience in retail and/or customer service position

system (Knowledge of Givex POS and/or Shopify is an asset)

Previous cash handling experience

SKILL:

Strong communication skills

Takes direction well

Excellent customer service - able to hold a conversation

Ability to multi-task and work collaboratively in a fast-paced environment

Interest in film, non-profits, arts and culture is considered an asset

Adaptable to a flexible work schedule including weekends and holidays. Must be available to work from September 10 - September 20, 2026 of the entire Toronto International Film Festival.

Working Conditions & Physical Requirements:

May be required to stand for an 8-hour shift

Some physical activity required including lifting items up to 35 lbs

HOW TO SUBMIT & APPLICATION DEADLINE:

All applications must be submitted online through TIFF’s Career Centre.

Please upload your cover letter and resumé as PDF(s), before the deadline of Monday, June 15, 2026.

VACANCY:

This job posting is for an existing vacancy

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.

Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

Please send any questions via e-mail only to careers@tiff.net.

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.