Academy Lead

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Why Join Us?

Be part of a mission-driven company shaping the future of finance.

Lead a high-impact function with visibility across the organization.

Work with passionate, talented teams in a fast-paced, collaborative environment.

Enjoy competitive compensation, benefits, and opportunities for growth.

Key Responsibilities

Training Academy Development

Design and implement a modern, scalable Training Academy using innovative delivery methods (e.g., digital learning, blended learning, microlearning).

Develop training programs for internal teams, partners, and customers, ensuring alignment with business goals and learner needs.

Establish and maintain high standards for training quality, relevance, and effectiveness.

Content & Curriculum Management

Collaborate with subject matter experts across departments to create and continuously improve training content.

Ensure content is up-to-date, engaging, and tailored to diverse audiences and learning styles.

Introduce certification pathways and learning journeys to support career development and product mastery.

Performance & Impact Measurement

Define and track key performance indicators (KPIs) for training effectiveness, including learner feedback, assessments, and business impact.

Use data and insights to refine programs and demonstrate ROI to stakeholders.

Team Leadership

Lead, mentor, and develop a high-performing team of trainers, instructional designers, and learning specialists.

Foster a culture of innovation, collaboration, and continuous improvement within the Academy team.

Stakeholder Engagement

Partner with internal leaders, product teams, and customer success to ensure training initiatives support strategic priorities.

Act as a champion for learning across the organization, promoting a growth mindset and knowledge-sharing culture.

Qualifications

Proven experience in building and leading training or learning & development programs, ideally in a tech or fintech environment.

Strong understanding of adult learning principles, instructional design, and modern learning technologies.

Excellent leadership, communication, and stakeholder management skills.

Data-driven mindset with the ability to translate insights into actionable improvements.

Passion for customer-centric innovation and continuous learning.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.