SNROFFCR, Team Lead, ASM, Gold Loan, Distribution, Consumer Banking Group
About the role
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Lead and manage a team of Relationship Managers to achieve sales targets and deliver exceptional customer service
Develop and implement strategies to grow the Gold Loan portfolio within the assigned region
Analyze market trends, competitor activities, and customer needs to identify new business opportunities
Provide coaching and mentoring to the team to enhance their skills and performance
Ensure compliance with all relevant policies, procedures, and regulatory requirements
Collaborate with other teams within the Consumer Banking Group to deliver integrated solutions to customers
Requirements
Proven track record of leading and managing a team to achieve sales targets and customer satisfaction
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholders
Proficient in using relevant banking systems and tools
Ability to work in a fast-paced, dynamic environment and adapt to changing business needs
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Regional Office Chennai
Job:
Product Sales
Schedule:
Regular
Employee Status:
Full time
Questions about this role
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