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Senior Manager, Human Resource Business Partner

NCS National Council of Social Service

Singapore, SGonsitePosted Jun 2, 2026

About the role

[What the role is]

The Human Resources Business Partner serves as a strategic partner and trusted advisor to assigned business units within NCSS, aligning people strategies with organisational objectives to support NCSS's mission. You will collaboarate directly with business leaders to understand their unique challenges, facilitate strategic talent discussions, and deliver data-driven HR solutions that enhance employee engagement and organisational effectiveness. This role encompasses the full employee lifecycle, driving the implementation of HR initiatives across talent acquisition, employer branding, performance management, and retention strategies to optimise both employee experience and business performance.

[What you will be working on]

Strategic Business Partnership: Partner with business leaders to address comprehensive people-related needs, including talent acquisition, workforce planning, secondments, re-employment, and strategic manpower requirements that align with business objectives.

Employee Relations Management: Proactively manage complex employee relations matters and support officers through the employee life cycle, ensuring positive employee experiences from onboarding through to offboarding transitions. Provide expert guidance on HR policies, processes, employee wellbeing programmes, and employment legislation.

Policy Leadership and Implementation: Lead the development, review, and enhancement of HR policies to ensure they remain relevant and effective. Collaborate with HR Division teams to ensure consistent execution of HR policies at business unit level, whilst implementing targeted HR strategies that drive business performance and employee engagement.

Project Participation/Leadership: Lead/participate in strategic HR projects and initiatives as assigned, driving innovation and continuous improvement in people practices.

[What we are looking for]

Personal Competencies:

Thinking Clearly and Making Sound Judgements

Working Effectively with Citizens and Stakeholders

Change Management

Data Management & Analysis

Business Partnering

Skills Required:

Employee Relations and Conflict Resolution

Employment Law and Compliance Knowledge

Strategic Thinking and Business Acumen

Communication and Influencing Skills

Change Management

Policy Development and Review

Coaching and Advisory Skills

Data Interpretation and Insights

Experience & Special Certification(s):

7-10 years of related HR experience, with demonstrated expertise in partnering with business stakeholders to deliver comprehensive HR services

Relevant post graduate Diploma in Human Resource / IHRP certification would be advantageous

Only shortlisted candidates will be notified.

Questions about this role

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