Project Manager – Customer Success

About AiDASH

AiDASH is an enterprise AI company and the leading provider of vegetation risk intelligence for electric utilities. Powered by proprietary VegetationAI™ technology, AiDASH delivers a unified remote grid inspection and monitoring platform that uses a SatelliteFirst approach to identify and address vegetation and other threats to the grid. With a prevention-first strategy to mitigate wildfire risk and minimize storm impacts, AiDASH helps more than 140 utilities reduce costs, improve reliability, and lower liability across their networks. AiDASH exists to safeguard critical utility infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com.

We are a Series C growth company backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.

Join us in Securing Tomorrow!

The Role

Are you ready to lead projects that matter? As a Project Manager in Customer Success, you’ll sit at the intersection of advanced analytics, cutting-edge AI, GIS strategy, and boots-on-the-ground execution. You’ll orchestrate complex, highimpact projects that deliver meaningful outcomes for our customers - and for the planet.

This isn’t just any PM role. You’ll be working alongside the best and brightest- former utility engineers, climate scientists, data analysts, and consultants—on projects that secure tomorrow’s infrastructure by delivering real results today. This is your chance to make your mark on something much bigger than a spreadsheet.

How you’ll make an impact:

Partner with our customers some of the most sophisticated utility, energy, and infrastructure leaders in the world— to understand their toughest business problems and design data-driven solutions

Lead complex, cross-functional engagements spanning satellite data, AI models, and geospatial strategy to ensure customer success at every phase

Translate massive datasets into meaningful insights, collaborating with Ai Data Operations, data science, and engineering teams to deliver real-world outcomes

Guide customers through large-scale SaaS implementations that drive operational change, sustainability wins, and cost efficiencies

Continuously identify repeatable solutions that scale, working with Product and Engineering to turn field learnings into platform power.

What we’re looking for:

6+ years of experience in top-tier analytics consulting, strategy, or operations roles, ideally with exposure to utilities, climate tech, infrastructure, or SaaS

Strong project leadership and stakeholder management skills—especially with senior executives at large enterprises

Hands-on experience managing end-to-end project delivery, including solutioning, timelines, budgets, and cross-team collaboration

Curiosity and drive to dive deep into AI, geospatial, and sustainability topics—even if you haven’t worked in them.

Exceptional communication skills—able to turn complexity into clarity and data into action.

MBA or equivalent from a Tier I institution is a plus, but not a must

What you’ll love:

Opportunity to work on meaningful problems that directly impact sustainability, infrastructure resilience, and climate-focused innovation

Exposure to cutting-edge AI, satellite intelligence, and geospatial technologies solving real-world problems at scale

A highly collaborative team of engineers, consultants, analysts, and operators passionate about impact and execution

High ownership, visibility, and opportunities to grow into larger leadership and strategic customer-facing roles as AiDASH scales globally

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.

We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.