P&C Coordinator
About the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.
About the Role:
As People & Culture Coordinator, you will provide essential administrative, organizational, and operational support to the People & Culture Division, ensuring seamless coordination across departments and a smooth employee experience.
Reporting to the Director of People & Culture, you will support the day-to-day HR operations, including employee lifecycle processes, administration and internal initiatives. In addition, you will be responsible for managing staff accommodation, ensuring efficient allocation and high living standards.
This role requires excellent attention to detail, strong interpersonal skills, and the ability to manage multiple priorities in a dynamic hospitality environment.
Key Responsibilities:
Perform administrative duties to support the People & Culture Division, including documentation, filing, correspondence, and maintaining employee records
Coordinate onboarding and offboarding processes, ensuring a smooth and consistent employee experience
Maintain and update HR systems, employee data, and reporting tools
Monitor key HR deadlines such as contracts, probation periods, and mandatory training
Assist in the coordination of training sessions, employee engagement initiatives, and internal events
Act as a point of contact for employee queries, ensuring timely and professional support
Liaise with external providers when needed (e.g. staff house owners, vendors etc.)
Ensure compliance with local labor laws and company policies
Prepare reports and support the tracking of People & Culture KPIs
Facilitate smooth communication between departments on HR-related matters
Staff Housing Responsibilities:
Manage the allocation and administration of staff housing units in cooperation with the Hiring Managers
Coordinate employee check-in and check-out processes for accommodations
Maintain accurate housing records, occupancy tracking, and related documentation
Ensure staff housing meets company standards, coordinating with maintenance and external providers when needed
Act as the main point of contact for accommodation-related queries and requests
Monitor compliance with housing policies and address any issues promptly
About You:
Previous experience in HR, coordination, or administrative roles, ideally within hospitality or luxury environments
Strong organizational skills, accuracy, and attention to detail
Excellent communication and interpersonal skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Proactive mindset with strong problem-solving skills
Good knowledge of MS Office, Outlook, and HR systems
Understanding of Italian labor law is a plus
Fluency in Italian and English; additional languages are an asset
Legal right to work in Italy
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