Director, LATAM SC Customer Operations and Logistics

Director, LATAM SC Customer Operations and Logistics

Description -

Job Summary

This role is responsible for driving operational excellence, optimizing supply chain processes, and contributing to the overall success and growth across a large business group or region(s). The role supervises and leads a team of operations professionals (managers and senior individual contributors) providing guidance, support, and performance evaluations. The role plays a critical role in shaping the company's supply chain strategy, improving efficiency, reducing costs, and ensuring smooth operations.

Responsibilities

Leads a team of managers and senior individual contributors for business operations function by setting overall program objectives and ensuring timely and effective execution.

Manages planning, design, implementation, communication and delivery of the company's demand/supply management and business process initiatives across a large business group or region(s).

Actively partners with internal and external stakeholders and/or suppliers on a regular basis, and manages 3rd party relationships.

Drives multi-year strategies and initiatives at the regional/global/business group level by exercising governance oversight in one or more areas (e.g., key policy decisions, resolution of high impact issues, and new product introduction).

Monitors, diagnoses, and drives resolution for any operational issues.

Identifies opportunities to streamline and optimize operational processes across a large business group or region(s), thereby increasing efficiency and reducing costs.

Directs the creation of reports and analysis to inform business plans and gauge performance against set goals.

Manages the allocation of resources, including personnel, budgets, and equipment, to ensure optimal operational performance.

Holds responsibility for talent management and succession planning, ensuring that the appropriate tools and processes are in place to support the team.

Education & Experience Recommended

Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 12+ years of job-related and/or management experience, preferably in supply chain, operations, or a related field.

Preferred Certifications

Project Management Professional (PMP) Certification

Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills

Continuous Improvement Process

Data Analysis

Enterprise Resource Planning

Finance

Inventory Control

Inventory Management

Key Performance Indicators (KPIs)

Lean Manufacturing

Material Requirements Planning

Materials Management

Process Improvement

Procurement

Production Planning

Purchasing

SAP Applications

Supply Chain

Supply Chain Analysis

Supply Chain Management

Supply Chain Planning

Warehousing

Cross-Org Skills

Customer Centricity

Prioritization

Resilience

Team Management

Strategic Thinking

Impact & Scope

Impacts multiple functions and may act as a lead to peers on cross-functional project teams working to establish and execute business goals.

Complexity

Contributes to the development of company objectives and achieves goals through subordinate high-level individual contributors and managers.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

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