Property Officer

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Purpose

The Property Officer supports the Building Manager in the operational management of delivering Integrated Facilities Management services for HDB Commercial Properties. This role involves day-to-day maintenance coordination, vendor management, tenant relations, and ensuring service standards are met across multiple sites.

Key Responsibilities

Operational Support

Support the Building Manager in the operational management of delivering Integrated Facilities Management services for HDB Commercial Properties

Assist and support all sites in the day-to-day maintenance and functional operations of the properties

Conduct building and equipment inspections to ensure optimal performance

Maintenance Management

Ensure preventive maintenance works are carried out according to schedule

Manage minor repairs and improvement works across sites

Call for quotations and arrange rectification works by term and appointed contractors

Set up records and maintenance systems and ensure standardization of systems and processes on site

Provide mobile standby to deliver emergency response and support sites in the event of any critical or urgent breakdown

Provide additional support to sites to supervise any major repair and addition & alteration (A&A) works

Vendor and Contractor Management

Support the site team in vendor performance monitoring and management to ensure contractors perform their services as per agreed KPI

Review Permit-to-Work submissions as well as risk assessments for contractor works

Verify vendor invoices and ensure submission and documentation are in order

Tenancy and Leasing Support

Assist in tenancy, leasing, renovation, finance, and promotion-related matters

Follow up on tenancy management matters regarding fit-out works, renovation deposit refunds, reinstatement works, arrears management, and air-conditioning extension billing

Tenant Relations

Assist in conducting tenant satisfaction surveys and tenant communications

Special Projects and Events

Support yearly Electrical Annual Shutdown activities and events in the building

Qualifications and Experience

Education

Diploma in Facilities Management, Building Services, Engineering, or related field

Degree qualification is advantageous

Experience

Relevant experience in facilities management or building operations

Experience with HDB Commercial Properties or similar commercial property environments preferred

Familiarity with Integrated Facilities Management (IFM) practices

Technical Skills

Knowledge of building systems, preventive maintenance protocols, and safety regulations

Understanding of Workplace Safety and Health (WSH) requirements

Proficiency in Microsoft Office applications

Familiarity with maintenance management systems and record-keeping

Competencies

Strong organizational and coordination skills with ability to manage multiple sites

Good communication and interpersonal abilities for vendor and tenant interactions

Ability to work independently and respond to emergencies outside regular hours

Problem-solving mindset with attention to detail

Customer service orientation and team collaboration skills

Preferred Qualifications

Fire safety manager with an appropriate diploma in the relevant fields such as Real Estate, Building, Project and Facilities Management or equivalent with at least one (1)year of relevant working experience or;

In the alternative, possess at least 5 years of management experience in the field of facilities management or;

Possesses minimally Certified FM Expert Tier 3 by the Singapore International Facility Management Association

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.