HR Manager
About the role
Red Deer Resort & Casino is home to one of Central Alberta’s largest hospitality destinations. Featuring a hotel, conference centre, restaurants, and a full-service casino, we serve thousands of guests each month. Our team is committed to delivering exceptional experiences while fostering a workplace built on professionalism, accountability, and respect.
About the Role
Serve as the on-site HR Business Partner to Resort & Casino leadership, providing hands-on HR leadership with a focus on employee relations, workforce effectiveness, and regulatory compliance in a fast-paced hospitality and gaming environment.
Key Responsibilities
Act as a trusted HR Business Partner to GMs and operational leaders, aligning people strategies with business needs.
Lead recruitment, onboarding, and retention strategies for Resort & Casino.
Partner with GMs on workforce planning, scheduling, and employee relations.
Oversee property-specific HR staff, providing coaching and direction.
Ensure compliance with gaming regulations, hospitality standards, and employment law.
Support investigations, grievances, and conflict resolution.
Foster employee engagement, recognition, and training initiatives.
Provide expert guidance on employee relations, including investigations, grievances, and conflict resolution.
Partner with leaders on workforce planning, scheduling, and performance management.
Ensure compliance with AGLC requirements, employment legislation, and hospitality standards.
Drive employee engagement, recognition, and training initiatives aligned to operational priorities.
What Does Success Look Like
Resort & Casino leaders feel supported and equipped with HR tools.
HR staff provide consistent, reliable service.
Recruitment and retention improve for high-turnover roles.
Employee relations issues are resolved fairly and quickly.
HR practices align with both Resort & Casino policies and industry standards.
Growth Path / Opportunities
Progression into a Senior HR leadership role across OBIC.
Development in specialized areas (labour relations, hospitality HR, compliance).
Broader exposure to governance and corporate HR strategy.
Qualifications
Diploma or degree in HR, Business, or Hospitality.
5+ years of HR experience, with exposure to hospitality or gaming preferred.
Strong leadership and coaching experience.
Knowledge of Alberta Employment Standards and industry-specific (AGLC) requirements.
Questions about this role
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