Talent Acquisition/Business Operations Coordinator

The Talent Acquisition & Onboarding Coordinator plays a critical role in supporting end-to-end recruiting operations and delivering a seamless, high-touch onboarding experience for new hires. This role partners closely with Talent Acquisition, Hiring Managers, and Business Operations to ensure requisitions are created efficiently, candidate workflows move quickly, and onboarding is executed with precision, care, and a strong sense of urgency.

This position is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and is passionate about creating an exceptional candidate and new hire experience. It offers the opportunity to make an immediate impact by improving hiring efficiency, supporting business readiness, and helping deliver a welcoming, well-executed start for every new employee.

Key Responsibilities

Recruiting Operations & Coordination

Create, post, and manage job requisitions in the ATS and job boards to support hiring demand

Maintain accuracy of requisition data, candidate stages, and documentation within systems

Review applicant flow and support screening logistics, interview scheduling, and candidate communication

Partner with recruiters to ensure consistent pipeline movement and timely hiring outcomes

Generate and track offer letters, ensuring accuracy and alignment with internal processes

Monitor hiring progress against key timelines (time-to-fill, time-to-start)

Provide additional administrative and operational support as needed, including reporting, system updates, vendor coordination, process documentation, audit preparation, and other recruiting or onboarding-related responsibilities that support business needs

Onboarding Execution & Support

Coordinate the end-to-end onboarding process from offer acceptance to Day 1 readiness

Initiate onboarding workflows and track completion of all required documentation and compliance steps

Serve as a point of contact for new hires, providing timely support and clear communication

Troubleshoot onboarding issues (system access, paperwork, background checks, etc.) and escalate as needed

Ensure all new hires are fully prepared for their start date with a consistent, positive experience

Training & Documentation

Develop and maintain training guides, SOPs, and job aids for recruiting and onboarding processes

Identify process gaps and continuously improve documentation to enhance efficiency and consistency

Support training for recruiters, hiring managers, and internal stakeholders on onboarding workflows and tools

Business Operations Partnership

Partner with Business Operations to deliver a white-glove onboarding experience, ensuring alignment on start dates, readiness, and workforce planning needs

Support cross-functional coordination to ensure seamless handoff from hiring to onboarding to operational readiness

Assist in tracking onboarding metrics and identifying opportunities to improve speed, quality, and experience

Success Measures

Timely and accurate creation and management of requisitions

Reduction in onboarding delays and time-to-start gaps

High completion rates and compliance within onboarding workflows

Strong new hire satisfaction and positive onboarding experience feedback

Operational efficiency through improved processes and documentation

Qualifications

1–3+ years of experience in recruiting coordination, HR operations, or onboarding support

Experience working within an ATS or HRIS system

Strong organizational skills with the ability to manage multiple priorities simultaneously

High attention to detail and process discipline

Strong communication skills with a candidate-first mindset

Ability to problem-solve, troubleshoot, and navigate ambiguity in a fast-paced environment

Proficiency in Microsoft Office (Excel, Word, Outlook) and collaboration tool

Preferred Qualifications

Experience supporting high-volume hiring environments

Exposure to onboarding systems, background check processes, or compliance requirements

Experience creating training materials or process documentation

Familiarity with recruiting metrics and reporting

What You Bring

A proactive, solutions-oriented mindset

A passion for delivering a best-in-class candidate and onboarding experience

A strong sense of ownership and accountability

Ability to collaborate across teams and build effective working relationships

Flexibility and willingness to take on evolving responsibilities, support special projects, and contribute wherever needed to drive team and business success