Revenue Operations Manager, Post Sales (EMEA)

Location

London, UK

Employment Type

Full time

Location Type

Hybrid

Department

Revenue

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Revenue Operations Manager supporting Vanta’s EMEA Post Sales organisation, you will play a critical role in driving operational excellence across our renewals, expansion, and customer retention business in the region. This role is focused on partnering directly with EMEA Account Management and Customer Success leadership to scale post-sales operations, improve forecasting rigor, drive operational consistency, and support strategic initiatives that help accelerate net revenue retention across EMEA.

You will act as a strategic and operational partner to regional leadership, helping the business scale efficiently while improving visibility into performance, pipeline health, customer retention trends, and operational execution. This individual will work cross-functionally with GTM Operations, Systems, Analytics, Finance, and global post-sales leaders to identify opportunities for process improvement, operational scale, and business growth.

This is a hybrid role with Tuesday-Thursday in office to collaborate in person. Some quarterly travel expected between both Dublin/London offices to support both the AM and CS teams.

What you’ll do as a Revenue Operations Manager, Post Sales Strategy & Operations (EMEA) at Vanta:

This is an individual contributor role today, with the expectation that high performance could lead to building out a small team over time as the business needs evolve

Serve as the primary strategic and operational partner to EMEA Post Sales leadership across Account Management and Customer Success

Own regional forecasting support and pipeline governance across renewals, expansions, churn, and retention motions

Drive operational cadences and business rhythms, including forecast reviews, pipeline inspections, QBR support, and performance analysis

Analyze regional business performance and identify trends across retention, expansion, churn, ASPs, attainment, and productivity metrics

Build and maintain dashboards, reporting, and operational frameworks that improve visibility into EMEA business health and performance

Partner closely with Systems, Analytics, Finance, and global GTM Operations teams to improve workflows, automate processes, and enhance scalability

Support territory planning, account segmentation, book management, and operational planning initiatives across EMEA

Identify operational inefficiencies and proactively drive process improvements that improve team effectiveness and customer outcomes

Partner with front line managers and leadership teams to reinforce operational consistency, forecasting accuracy, and process adherence

Support strategic initiatives tied to post-sales growth, retention, customer lifecycle management, and organizational scale

Act as a trusted advisor to regional leadership by delivering actionable recommendations grounded in data and operational insights

Help align global post-sales operational strategies while accounting for regional business nuances within EMEA

How to be successful in this role:

At least 4+ years of proven experience in Revenue Operations, Business Operations, Strategy & Operations, or GTM Operations within a high-growth SaaS environment

Strong business acumen and understanding of SaaS post-sales motions, including renewals, expansion, churn mitigation, and net revenue retention

Experience supporting international or regional GTM organizations, preferably within EMEA

Strong analytical and problem-solving capabilities with the ability to turn ambiguous business challenges into actionable recommendations

Excellent stakeholder management and communication skills with experience influencing front line managers and senior leadership

Experience supporting forecasting processes, pipeline management, and recurring revenue businesses

Advanced proficiency in Excel/Google Sheets with strong experience analyzing and synthesizing large datasets

Strong Salesforce reporting and dashboard-building experience

Ability to balance strategic thinking with operational execution and day-to-day support

Experience partnering cross-functionally with Finance, Systems, Analytics, and GTM leadership teams

Strong organizational skills with the ability to manage multiple projects and competing priorities simultaneously

Experience driving operational change management initiatives across GTM teams

Passion for operational excellence, scalability, and continuous improvement

Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Preferred Qualifications:

Experience supporting Account Management, Customer Success, or Post Sales organizations

Experience working in a global SaaS company with distributed GTM teams

Familiarity with BI tools such as Looker, Tableau, or Sigma

Experience with territory planning, segmentation, or capacity modeling

Experience building stakeholder trust and driving adoption of global processes

What you can expect as a Vanta’n:

Industry-competitive salary and equity

100% covered medical, dental, and vision benefits with dependents coverage

16 weeks paid Parental Leave for all new parents Health & wellness stipend

Remote workspace, internet, and mobile phone stipend

Commuter benefits for team members who attend the office

Pension matching

25 days of Annual Leave per year and unlimited sick time

8 company-paid holidays

Virtual team building activities, lunch and learns, and other company-wide events!

Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.