Director of Frontline Sales
About the role
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The Director of Frontline Sales will provide leadership to the day-to day operations of the Frontline Sales department, while maintaining focus on the company’s strategic goals and initiatives. Responsible for the achievement of the established targets in regards to VPG, net sales volume and closing percentage of the site.
How You’ll Shine:
Proactively contribute to and support efforts to attract, recruit, retain, train and motivate a diverse Sales team.
Manage performance through the consistent application of performance management by: (1) establishing performance goals and action plans for Sales management; (2) working with Sales management to establish performance goals and action plans for the Sales representatives.
Responsible for developing and maintaining a strong work relationship with key business partners and associates within and outside of Travel + Leisure
Ensure Sales and Marketing operations are integrated within the overall guest experience.
Ensure the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation
Performs other duties as needed
What You’ll Bring:
Minimum 2-3 years of Travel + Leisure sales experience
Successful Sales Management experience required
Strong ability to recruit, train, develop and motivate associates
Proven ability to manage significant responsibilities in a fast paced environment
Solid ability multi task in and manage time to meet business needs
Ability to analyze and develop meaningful solutions for business opportunities
Strong conflict resolution skills
Proactive with identifying issues and determining appropriate solutions
Ability to successfully collaborate with individuals on a regular basis
Ability to consistently hold team accountable to expectations and performance standards
Strong developer of people
Ability to make timely and sound decisions and solve problems by assessing relevant information, drawing on past experience and applying critical thinking to develop an appropriate solution
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
Questions about this role
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