Assistant Manager of Operations

Working alongside the amazing team at The Quail, we are seeking a Assistant Manager of Operations to support our Rooms Department.

Work for a highly prestigious hotel located in sunny Carmel Valley, California.

Learn and grow within a strong hospitality operation.

Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services

Key Accountabilities

Responsible for the overall supervision of the Lodge Operations including Front office and Housekeeping

Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports

Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels

Maintains consistent quality of service to ensure the satisfaction of every guest

General Requirements

You possess a bachelor’s degree in Hospitality or combination of education, training, and experience

You're able to work flexible hours when needed that include nights/weekend/holidays

You have prior experience in hospitality

Must be passionate about service and teamwork

Salary: $70,304.00 - $72,000.00

Job Type: Full-time

Pay: $70,304.00 - $72,500.00 per year

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Experience:

Customer service: 1 year (Preferred)

Ability to Relocate:

Carmel-by-the-Sea, CA 93923: Relocate before starting work (Required)

Work Location: In person