Brand & Ecosystem Operations Manager

JOIN OUR MISSION

Help support and grow a globally respected creative brand that empowers distributors, retailers, artists and creative communities worldwide.

LOCATION

Employee position requires residency in Washington State.

Remote contractor arrangements considered for highly qualified candidates based on experience and fit.

ROLE TYPE

Full-time. Some travel may be required for trade shows and events.

ABOUT THE ROLE

We are seeking an organized, proactive, and operationally strong professional to help support and coordinate our global creative ecosystem.You will be the central connector between marketing, operations, retailers, distributors, brand ambassadors, events, digital initiatives, and customer engagement programs.

Key Responsibilities

Oversee and maintain a centralized dashboard tracking 50+ key touchpoints, relationships, projects, and deliverables across the global DANIEL SMITH ecosystem.

Marketing & Brand Operations

Coordinate execution of marketing initiatives, campaigns, and ongoing projects

Support development and organization of newsletters, blogs, retailer materials, promotional assets, and marketing tools

Coordinate website content updates and digital workflows

Maintain organized file structures, project systems, and digital asset libraries

Assist with product launches, educational initiatives, and campaign execution

Creative Ecosystem Management

Support global DANIEL SMITH brand ambassador activities and communication

Assist with workshop, event, educational, and community engagement initiatives

Help support artist engagement and creative community programs

Retailer & Distributor Support

Coordinate retailer marketing materials and communication

Assist with trade show planning, preparation, logistics, and follow-up

Support retailer and distributor engagement initiatives globally

Coordinate educational and promotional programs designed to support retailer sales success

Operations & Project Management

Maintain project timelines and ensure timely follow-through

Coordinate communication across departments and external partners

Help identify workflow improvements and operational efficiencies

Assist with SOP development and organizational processes

Ensure projects remain organized, accurate, and on schedule

QUALIFICATIONS

Strong organizational and project management skills

Excellent written and verbal communication abilities

Ability to manage multiple priorities in a fast-paced environment

Calm, professional, and solution-oriented under pressure

Experience in marketing operations, project coordination, or related roles

Proficient with Microsoft Office, Excel, Canva, and digital collaboration tools

Knowledge of DANIEL SMITH products, watercolor materials, and fine art industry terminology strongly preferred

Ability to communicate using the established DANIEL SMITH brand voice and creative community language

Experience supporting creative brands, retailers and distributors, preferred

WHY YOU'LL LOVE IT HERE

Be part of a passionate team that values quality, creativity, education,and community. Your work will help our brand grow around the world and artists thrive.

ABOUT DANIEL SMITH

Proudly made in Seattle, Washington since 1976. DANIEL SMITH is known worldwide for exceptional products, watercolors, gouache, pigments, beyond paint and strong commitment to artist education, inspiration and community.

READY TO MAKE AN IMPACT?

Please apply with resume and cover letter.

Satisfactory background check required.

Pay: $82,523.37 - $99,382.98 per year

Benefits:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Work Location: Hybrid remote in Seattle, WA 98134