Associate, Operations Project Manager
About the role
Requisition ID: 109968
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
Primary Role
Pennsylvania American Water has a new opportunity for a full-time, Associate, Operations Project Manager to join our team in Butler, PA. This is a great role if you're looking to get more exposure to the business and build your leadership skills. You will be responsible for daily testing at the wastewater facility, as well as new service investigations, partnering with developers and customers, involvement with mainline extension projects, and working with planning committees for municipalities. Our ideal candidate will be a strong partner to internal and external business, as well as have exceptional communication skills.
The Associate, Operations Project Manager is an entry level position that assists operations and functional areas in projects that support investment, growth and continuous improvement.
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Key Accountabilities
Support strong customer relationships; maintain consistent communication, manage customer needs and expectations by meeting project timelines
Fosters strong working relationships with engineering firms, vendors, and contractors
Assist in the implementation of new customers and developments into the distribution system and the customer base.
Assist in preparation of correspondence, information for distribution and/or presentation to other agencies, municipal departments, general public, special interest groups, property owners, consultants.
Work with assigned business areas to identify opportunities, prioritize, select/assign and execute projects to successful completion by working with management and project teams.
Assist business leaders in identifying continuous improvement opportunities and execute projects to successful outcome.
Support activities at all stages of new acquisitions, including relationship building, research, review of proposals, polling, due diligence, public communication, asset control development, customer integration and other related activities which may include after-hours work.
Assist in planning and permitting water distribution infrastructure.
Use critical thinking methods to demonstrate opportunity and execute for continuous improvement.
Perform data analysis, gather data through SAP/BI and develop process controls through analytics and statistical methods.
Ensure that appropriate Safety Management systems are established and implemented for all projects.
Follow up with customers (engineering firm/plumber/contactor etc.) from BPEM, email, phone call.
Perform daily Koppel testing
Operate the filter press at Koppel weekly or as needed
Perform light maintenance on equipment at Koppel
Questions about this role
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