Technical Service and Applications Leader

The Technical Service Leader is responsible for leading and scaling a high-performing team of Technical Service / Application Engineers supporting advanced semiconductor customers. This role builds on deep application expertise to drive team effectiveness, customer success at scale, and alignment to strategic growth priorities.

The TS Leader ensures the organization operates as a credible technical partner across the full customer lifecycle—from architecture definition through design-in, qualification, and high-volume manufacturing, while also shaping internal capabilities, talent development, and operating rhythm.

This role partners closely with Sales, Business Development, and R&D to accelerate design wins, time-to-qualification, and share of wallet growth, consistent with the “3-in-a-box” model.

This role is located in Bay Area and reports into the General Manager of the TAS Thermal and Assembly Solutions Business unit in Solstice. The TAS portfolio includes TIMS, Heat Spreaders, Advanced Packaging and Display solutions for diverse applications in AI Edge Computing and AI Cloud Computing.

About Solstice Advanced Materials

Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials .

1. Team Leadership & Capability Building

Lead, coach, and develop a global/regional team of TS / Application Engineers.

Define clear roles, responsibilities, and performance expectations aligned with business priorities.

Build technical depth across key domains (e.g., TIMs, Heat Spreaders, Advanced packaging, ADAS, thermal management).

Drive hiring, onboarding, and capability development to support growth platforms (AI datacenter, automotive).

Foster a culture of engineer-to-engineer credibility, accountability, and structured problem solving .

2. Customer Engagement & Technical Strategy

Ensure the team serves as the primary technical interface for key customers , maintaining high credibility at engineering and system levels.

Oversee resolution of complex application, process, and reliability issues escalated from the field.

Guide engagement in architecture definition, design reviews, and system-level discussions —not just reactive support.

Align technical engagement strategy to prioritized accounts, programs, and projects

3. Design-In & Program Execution Excellence

Establish standard playbooks for:

Translating customer specs into testable material and application requirements

Supporting design-in and qualification processes

Delivering simulation, lab data, and reliability validation

Ensure consistent execution across all customer programs to:

Reduce re-spins and late-stage requalification

Improve speed to design freeze and qualification

Monitor and drive key KPIs (design wins, qualification cycle time, success rate).

4. Cross-Functional Leadership (3-in-a-Box Model)

Act as the TS lead within the TS–Sales–BD triad , ensuring alignment on:

Account priorities

Program milestones

Escalations and resource allocation

Translate technical progress into business outcomes (design wins, revenue pipeline).

Provide structured feedback loops to R&D and Product Management on:

Customer unmet needs

Product gaps and roadmap inputs

5. Operational Excellence & Scaling

Build and drive operating cadence:

Program reviews

Escalation processes

Knowledge sharing and best-practice replication

Standardize tools, methodologies, and documentation across regions.

Optimize resource allocation across:

Customers

Programs

Geographies

Establish a Center of Excellence (CoE) mindset for TS capabilities.

6. Talent, Stakeholder & Executive Communication

Represent the TS function in leadership forums and strategic discussions.

Communicate technical insights effectively to both:

Deep technical audiences

Executive and commercial stakeholders

Mentor senior engineers into future technical or leadership roles.

Required Qualifications

Education

Bachelor’s degree in Electrical Engineering, Materials Science, Chemical Engineering, Physics, or related field

Advanced degree preferred

Experience

10+ years in:

Technical Service / Application Engineering

Semiconductor process, packaging, or materials environments

Proven experience in leading technical teams and customer-facing organizations

Strong exposure to:

OEMs, IDMs, Fabless, foundries, OSATs

Full lifecycle: architecture design-in qualification HVM

Technical Expertise (SME)

Deep understanding of:

Semiconductor devices, materials, and process integration

Advanced packaging (2.5D/3D, chiplets, thermal management)

Ability to connect system-level requirements to material/process solutions

Strong analytical and root cause problem-solving capability

Leadership & Soft Skills

Strong people leadership and coaching capability

Building high impact high performing teams

Ability to operate at both strategic and execution levels

Cross-functional influence without direct authority

Excellent communication for technical and mixed audiences

Travel & Work Environment

Willingness to travel (~20–40%) to customer sites and internal locations

Hybrid model depending on customer proximity and lab access needs

PAY RANGE

The annual base salary range for this position is $170,000 - 200,000. Please note that this salary information serves as a general guideline. Solstice considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

This position is incentive plan eligible.

BENEFITS OF WORKING FOR SOLSTICE ADVANCED MATERIALS

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Solstice Advanced Materials employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.