Senior Software Consultant

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Summary

The CLM Consultant / Configuration Engineer is responsible for configuring and maintaining Contract Lifecycle Management (CLM) environments to meet customer requirements and project specifications. This role involves setting up workflows, templates, roles, and permissions within the CLM platform. The Configuration Engineer will work closely with the Technical Lead, business analysts, and project teams to ensure that CLM configurations are accurately executed and meet business and compliance requirements.

Job Responsibilities:

Configure CLM to meet client specifications, including creating templates, workflows, and approval hierarchies.

Implement roles, permissions, and user access policies in CLM.

Collaborate with business analyst and technical lead to translate business requirements into technical configurations.

Test and validate configurations to ensure they meet functional requirements and provide a seamless user experience.

Troubleshoot configuration issues and work with the Technical Lead to resolve complex problems.

Maintain and update documentation on all configurations, ensuring accuracy and availability for future reference.

Assist in user training and provide post-implementation support as needed.

Qualification / Skills :

Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent experience.

3+ years of relevant experience configuring contract lifecycle management (CLM) solutions, with a focus on any CLM platform preferred.

Strong understanding of Agiloft CLM’s configuration capabilities, including workflows, templates, and approval processes.

In addition nice to have experience on one or more CLM products such as Ironclad / Conga / DocuSign .

Familiarity with CLM best practices, compliance requirements, and process optimization.

Experience in technical documentation, testing, and validation of configurations.

Strong attention to detail and problem-solving skills, with a focus on customer success.

Good communication skills and the ability to work collaboratively with cross-functional teams.

Competencies

Integrity – Behaves in an honest, fair, and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.

Client Focus – Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.

Results-Driven – Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.

Entrepreneurial Orientation – Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.

Decisiveness – Makes well-informed, effective, and timely decisions even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions; can make tough decisions.

Your specific salary will be determined based on several factors:

Location-based market rate for the role

Your abilities in relation to the job specification

Performance during screening and interview

Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

Build trust-based partnerships

Nurture long-term relationships

Remove collaboration barriers

Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

Use storytelling to build buy-in

Align communication with organizational goals

Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

Use data to identify improvement opportunities

Make informed decisions

Align team goals with boarder strategy

Empower teams to manage their own goals

Translate vision into clear priorities

Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

Improve workflows for team efficiency

Use clear documentation and expectations

Resolve issues quickly using data and feedback