Inside Sales Representative – Renewals
Skills
About the role
Inside Sales Representative – Renewals
Location: Fortinet office - either Frankfurt, Munich OR Hamburg
Responsibilities:
Planning, executing, tracking and analyzing our renewal business
Establishing a framework and process to track, manage and maximize renewal contracts
Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
Contacting and follow-up with customers and partners to ensure a timely renewal process – always aligned with Account Manager
Periodically reporting on progress of current contract renewals
Preparing renewal quotes for current contracts
Managing customer requests
Preparing forecasts of contract renewal bookings
Demonstrating key functionality to promote up-sells at existing accounts
Required Skills:
Experience with supporting a Sales Team ideally within the IT Industry – security and or
networking sector
Goal orientated and self-confident with the ability to work in a fast-paced environment
Excellent customer service and communication skills (in German / English)
High degree of proficiency with MS Office applications (especially Excel and PowerPoint)
Confidence and excellent negotiation skills
Ability to analyze numbers effectively
Excellent attention to detail and a commitment to both accuracy and quality
Demonstrated ability to work independently as well as in a team environment
Proactive and energetic
Ability to handle multiple projects at the same time
Solid Salesforce experience
#LI-Onsite
Questions about this role
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