Operations Analyst
At a glance
Highlights
- In-person role in NYC
- Fast-paced startup environment
- Sports and prediction market focus
Heads up
- Evenings/weekends required
- No visa sponsorship
Why this role might suit you
A detail‑oriented analyst with strong Excel and SQL skills can thrive in this fast‑moving sports‑focused startup, contributing to platform monitoring, data‑driven insights, and cross‑team operational improvements.
Skills
About the role
About Onyx
Onyx is an online prediction platform poised to shake up the world of sports. Onyx has seen immense growth in user activity and strong engagement across product and marketing, driving continued expansion of the team.
Founded by Harvard graduates with a background at Jane Street, Onyx is headquartered in downtown Manhattan.
The Role:
We’re hiring an Operations Analyst to help support the continued rapid growth of Onyx. This is a highly visible, hands-on role focused on platform monitoring, data analysis, issue identification, and operational excellence in a fast-paced startup environment.
The ideal candidate is detail-oriented, analytically minded, passionate about the sports world, and excited to wear multiple hats while helping build an industry-defining company.
Key Responsibilities
Monitor general platform activity and develop a deep understanding of how users interact with all offerings available on our menu
Analyze platform and user data alongside the Customer Success team to identify trends, opportunities, and areas for improvement
Assist the Trading team by reporting pricing discrepancies, assessing market performance, and overseeing platform liability
Flag and escalate platform bugs, data inconsistencies, and internal system concerns
Support ad hoc finance and regulatory projects, including, but not limited to, policy editing, tax organization, and administrative responsibilities
Storyboard process adjustments that increase efficiency and optimize user experience
What We're Looking For
2+ years of professional experience is preferred, but recent graduates and early-career candidates are encouraged to apply
Passion for sports gaming, fantasy sports, prediction markets, or related industries
Exceptional attention to detail with a customer-first mindset
Advanced proficiency in Microsoft Excel and a working knowledge of SQL
Ability to accurately investigate root causes and propose solutions independently
Strong communication skills and ability to collaborate across multiple teams
Excited to work in a fast-paced environment with evolving priorities
Flexible and willing to work evenings, weekends, and major sporting events when needed
Preference for candidates who have used the Onyx web or mobile platform
Location
We are based in NoHo in New York City. This is an in-person role.
Please note: We do not offer employment visa sponsorship for this position.
Compensation
70k-100k
Compensation
This Operations role pays $70k-$100k/yr. Within typical range for operations roles in United States.
Questions about this role
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What's the typical salary for Operations in United States?
Compensation for Operations roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Operations hub for United States medians across recent openings.
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