Customer Service Representative
At a glance
Highlights
- In-person role in West Chester, OH
- Full-time position
- Benefits include 401k, health, dental, vision
Heads up
- Travel to meet customers
Why this role might suit you
A detail‑oriented professional with strong communication skills and experience in inside sales will thrive in this full‑time, on‑site role, leveraging CRM tools and product knowledge to drive new business and support existing customers.
Skills
About the role
Job Title: Inside Sales
Company Overview:
Prosvic Sales Inc www.prosvic.com is a leading player in the aluminum industry, committed to delivering high-quality aluminum products and solutions to our clients. With a focus on innovation, sustainability, and customer satisfaction, we strive to maintain our position as a market leader in the industry.
Position Overview:
Are you a detail-oriented and looking for a full-time opportunity in Cincinnati/Westchester, OH? Our company is seeking motivated and results-driven inside sales to join our dynamic team. As Inside Sales Representative at Dingsheng Aluminum Group, you will play a crucial role in driving sales, managing customer relationships, and ensuring exceptional service. Your primary responsibilities will include generating new business, nurturing existing accounts, and providing unparalleled support to our valued clients.
Responsibilities:
Sales Development: Identify and pursue new business opportunities, develop and maintain a robust sales pipeline, and achieve sales targets.
Customer Service: Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
Product Knowledge: Gain a deep understanding of our aluminum products and services to effectively communicate their benefits and applications to customers.
Order Management: Process orders accurately, track shipments, and manage the order lifecycle from initiation to delivery.
Collaboration: Work closely with internal teams, including logistics and production, to ensure seamless operations and customer fulfillment.
Qualifications:
Skills: Strong communication and interpersonal skills, with a proven ability to build and maintain relationships.
Technical Proficiency: Familiarity with CRM software and Microsoft Office Suite (Word, Excel, Outlook).
Problem-Solving: Excellent problem-solving abilities with a proactive and solution-oriented mindset.
Education: Bachelor degree required; a degree in Business, Marketing, or a related field is preferred.
New Business Development experience
Ability to work independently and remotely, traveling to meet with customers.
Ability to organize and execute sales strategies and customer prospecting.
Excellent written and verbal communication skills.
How to Apply:
If you are a motivated professional seeking a fulfilling full-time opportunity with a growing company, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining the Prosvic/Dingsheng USA team.
Contact Information:
Email: ross@dingshenggroup.com
Join us at Prosvic Sales Inc. (Dingsheng Aluminum Group) and be part of a dynamic team dedicated to excellence! We look forward to receiving your application.
Job Type: Full-time
Pay: $3,000.00 - $3,800.00 per month
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Shift:
8 hour shift
Work Location: In person
Compensation
This Customer Success Manager role pays $3k-$4k/yr. Within typical range for customer success manager roles in United States.
Questions about this role
How do I apply to this Customer Service Representative role at Prosvic Sales Inc?
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What's the typical salary for Customer Success Manager in United States?
Compensation for Customer Success Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for United States medians across recent openings.
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