Technical Support Specialist
About the role
We are looking for a client-facing Migration Specialist with strong verbal and written communication skills and prior Banking domain experience to support Payments Migration and Transformation initiatives.
The ideal candidate should possess excellent stakeholder management and coordination skills, with the ability to engage effectively with both internal and external stakeholders.
Key responsibilities includesupporting migration activities, coordinating with cross functional teams, tracking project deliverables and timelines and communicating migration impacts clearly to clients and stakeholders.
The candidate should be capable of translating complex technical or operational issues into simple business language for non-technical audiences.
Required Skills:
Excellent verbal and written communication skills (Mandatory)
Prior Banking process experience – Mandatory
Hands-on experience in Migration/Transformation projects
Strong stakeholder coordination and client-facing experience
Strong organizational, analytical, and problem-solving skills
Fast learner with adaptability to dynamic project environments
Willingness to work from client office all 5 working days
Flexible to work between 7 AM – 7 PM shifts based on project needs
Ability to simplify and explain technical concepts in layman language
Pay: $22.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Work Location: In person
Compensation
This Support Engineer role pays $22k-$25k/yr. Within typical range for support engineer roles in United States.
Questions about this role
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