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Product Manager, Debit Products

Commonwealth Bank of Australia

AUonsitePosted Jun 1, 2026

At a glance

Highlights

  • large-customer-base
  • regulated-environment
  • sustainable-growth

Heads up

  • accessibility-issues
  • sidekick-application-required

Why this role might suit you

The role provides influence over a high‑visibility debit card portfolio within a major bank, exposure to regulated fintech environments, and opportunities to shape customer experiences at scale.

Skills

product-managementrisk-managementcomplianceanalytical-skillsproblem-solvingrequirement-gatheringpriorisationsolution-workshoppingimplementationpost-implementation-reviewpaymentscardstransaction-bankingloyalty

About the role

Product Manager, Debit Products

See Yourself in the Team

Retail Banking Services is the public face of CommBank, serving over 10 million personal and small business customers. Within RBS, the Everyday Products Crew owns the products customers use every day, with a focus on sustainable growth and strong customer experiences.

This role sits within the Everyday Spending value stream, where the purpose is to build and deliver debit card products that work seamlessly ensuring every interaction is reliable and effortless.

About the Role

This role manages the debit card portfolio, with a focus on increasing customer value, driving revenue growth, and ensuring operational excellence. It spans product, risk, and operations, using customer journey insights to deliver impactful features and outcomes.

What You’ll Do

Use customer insights, complaints, and data to identify opportunities to drive customer value

Champion customer experience across all touchpoints, including physical cards, digital wallets, and app controls

Enhance end-to-end debit card journeys, ensuring clarity and consistency across all touchpoints

Act as the single point of accountability for debit card features across channels (App, NetBank, and operational tools)

Support servicing processes, including lost or stolen cards, replacements, disputes, blocks, and limits, addressing customer pain points and operational risks

What You’ll Bring

Experience in product management, ideally within payments, cards, transaction banking, or loyalty

Experience delivering strong products and features that drive differentiation for CBA and deliver customer value

Experience leading projects involving requirement gathering, prioritisation, solution workshopping, implementation, and post-implementation reviews

Experience operating in regulated environments with complex risk and compliance requirements

A commercial mindset with a strong focus on customer outcomes

Strong analytical and problem-solving skills, with a high level of commercial acumen

Demonstrated adherence to the Code of Conduct, which sets the standards of behaviour, actions, and decisions expected from all employees

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 14/06/2026

Questions about this role

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