US Training Manager - Operations & Production

Company Description

WireCo® is the strength behind the world’s evolution, through deep legacy and forward thinking, we create premium ropes that inspire innovation without limits. Our global footprint includes manufacturing plants, distribution facilities, and research and development centers around the world.

WireCo® offers a competitive compensation and benefits package, including wages plus bonus program, paid time off, paid holidays, medical, dental and vision insurance, 401(k) retirement plan with a generous company match, 100% company-paid life insurance, and 100% company-paid disability insurance.

For more information, check out our website at www.wireco.com and the following videos:

Job Description

Role Description

The US Training Manager is responsible for designing and leading a structured training and development program for hourly and production team members across U.S. operations. This role focuses on creating a strong 30-60-90 day onboarding experience and building sustainable cross-training programs that improve retention, workforce flexibility, safety, and product quality.

This leader partners closely with Plant Managers, Operations Leaders, HR, and Safety to ensure employees are trained, confident, and capable of performing multiple roles that support operational continuity and customer delivery.

The candidate must exhibit and proactively motivate others in the behaviors of the WireCo Business System (WBS):

Teamwork - welcomes an environment of inclusiveness and healthy debate that reflects our team’s strength

Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts

Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others

Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome

Determined – takes initiative, share ideas and find solutions to win and achieve our goals

Transparent – promotes open and honest communication and constructive feedback for clarity and truth

Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo

Duties & Responsibilities

Onboarding Excellence (30-60-90 Day Focus)

Design and standardize a 30-60-90 day onboarding program for all hourly/production roles

Ensure new hires receive consistent training on safety, quality, and operational expectations

Develop onboarding checklists, job training guides, and leader tools

Partner with site leaders to ensure onboarding is executed with consistency and accountability

Measure and improve new hire retention and early performance indicators

Cross-Training & Workforce Flexibility

Develop cross-training matrices for key production roles at each site

Create structured cross-training pathways that enable workforce flexibility

Support sites in identifying skill gaps and building bench strength

Establish certification and skill validation processes for hourly team members

Partner with operations to reduce single-point dependency on roles

Training Program Development

Build and maintain role-based training materials and job instruction guides

Standardize training content while allowing for site-specific needs

Implement train-the-trainer capability at each site

Leverage visual, hands-on, and practical training methods appropriate for production teams

Safety, Quality, and Operational Alignment

Integrate safety and quality expectations into all training programs

Partner with Safety and Quality leaders to reinforce safe work practices

Ensure training supports operational KPIs and customer delivery needs

Retention & Engagement

Use training as a tool to improve retention and employee engagement

Create development pathways for hourly employees to grow skills and opportunities

Monitor turnover trends and adjust training approach accordingly

Measurement & Continuous Improvement

Track training effectiveness through metrics such as:

30/60/90 day retention

Time to proficiency

Cross-training coverage by role

Safety and quality performance trends

Continuously improve training programs based on feedback and results

Key Competencies

Operational mindset with people development focus

Practical, hands-on training approach

Ability to translate processes into simple, effective training tools

Collaboration across HR, Operations, Safety, and Quality

Data-driven and results oriented

Success Measures

Improved new hire retention at 90 days

Increased cross-training coverage across production roles

Reduced time to proficiency for new employees

Improved safety and quality performance trends

Positive feedback from site leaders and team members on training effectiveness

Qualifications

Required Qualifications

Bachelor’s degree in HR, Organizational Development, Operations, or a related field preferred, or six years of experience in lieu of a degree.

5+ years of experience in training, manufacturing operations, or workforce development

Experience working with hourly/production teams in a manufacturing or distribution environment

Strong understanding of onboarding, adult learning principles, and skills development

Ability to influence plant leadership and drive accountability without direct authority

Strong organizational and communication skills

Preferred Qualifications

Bilingual (English/Spanish) a strong plus

Travel

Travel to U.S. manufacturing and distribution sites as needed (approximately 30–40%).

Additional Information

Materials and Equipment Directly Used

Standard office equipment such as computers, keyboards, telephones, and multifunction copier

Additional Information

Must be legally authorized to work in the United States without restriction

An applicant must complete a satisfactory background check post-offer of employment. A criminal conviction will not be an automatic bar to employment.

Must be willing and able to pass a post-offer drug screen and physical

Must be 18 years of age or older