Marketing & Social Media Manager Coordinator

The Nido & Mariana Qubein Children’s Museum is a vibrant, hands-on space where children explore, create and learn through purposeful play. We are deeply rooted in the High Point community and proud to be a place where families, educators and community partners come together.

We are looking for a creative and detail-oriented Marketing & Social Media Coordinator to help share the Museum’s work with the public, grow our online presence and keep our visitor-facing communication clear, consistent and timely.

This position is ideal for someone who enjoys storytelling, understands social media and marketing, can write clearly and warmly and is comfortable working with a small, busy team. This is a part-time position.

Position Summary

The Marketing & Social Media Coordinator will support the Museum’s public communication, marketing, social media, website updates and promotional efforts. This role will focus heavily on social media, but will also assist with email communication, event promotion, basic website updates, marketing materials and general brand consistency.

Before publishing content, this team member will need to take time to gain a strong understanding of the Museum’s mission, programs and day-to-day operations. This means learning not just what we do, but why we do it, so that all messaging is accurate, thoughtful and aligned with the Museum’s tone, values and purpose.

All public-facing content, including social media posts, must be approved by Museum directors before publishing.

Key Responsibilities

Responsibilities may include:

Managing the social media calendar and posting for Facebook, Instagram and other relevant platforms

Writing and scheduling engaging social media content

Supporting Meta ads and other paid promotions

Supporting email newsletters and visitor communication

Making basic website updates

Promoting Museum events, programs, camps, field trips, membership opportunities and community initiatives

Creating or coordinating flyers, signage and marketing materials

Tracking marketing performance, including engagement and reach

Preparing reports to help guide future marketing efforts

Coordinating photography and video content during Museum programs and events

Collecting stories, photos and content from staff across departments

Keeping Google Business information updated in coordination with Museum operations

Working with Development on donor and sponsor recognition when needed

Working with Education and Operations to promote programs, events and visitor experiences

Maintaining brand consistency across all public-facing communication

Staying current with social media trends and best practices, especially as they relate to families, children, education and community engagement

Representing the Museum’s voice in a friendly, inclusive and professional tone

Qualifications

The ideal candidate will have:

At least 3–5 years of professional experience managing marketing, communications, social media or public-facing content for an organization, business or nonprofit.

Strong writing, editing and proofreading skills

Strong visual storytelling skills

Experience creating content for Facebook, Instagram and other social media platforms

Familiarity with tools such as Canva, Meta Business Suite, Constant Contact or similar platforms

Basic graphic design and photo/video editing skills

An understanding of brand voice and content approval processes

The ability to work independently while also collaborating with a small team

Good judgment, attention to detail and a willingness to learn the Museum’s voice and values before posting publicly

A genuine interest in children, families, education, community engagement and the mission of the Museum

Schedule

This is a part-time, on-site position working approximately 24 hours per week. Remote work is not available.

The Museum can offer some flexibility in setting the weekly schedule at the start of employment. Once the schedule is agreed upon, it is expected to remain consistent from week to week. Work hours must fall within the Museum’s operating hours: Tuesday–Saturday, 9 a.m.–5 p.m. and Sunday, 1 p.m.–5 p.m.

Occasional availability for special events, including evenings or weekends, will be required.

Additional Information

This job description is not intended to include every responsibility, duty or task required of the employee. Duties and responsibilities may change at any time based on the needs of the Museum.

Before hiring, a thorough background check will be completed.

To Apply

Please send a cover letter and resume to:

work@QubeinChildrensMuseum.org

Pay: $25.00 - $28.00 per hour

Work Location: In person