Operations and Business Manager

The Operations and Business Manager plays a central role in ensuring the smooth, efficient, and mission‑driven operation of a fast paced nonprofit agency where all employees including managers step up whenever needed to lend a hand. This position requires a Bachelor’s degree in business or marketing, 4–6 years of experience, strong organizational and communication skills, a proactive approach to work and practical experience with QuickBooks Online as well as a solution oriented mindset. The Operations and Business Manager will manage multiple administrative priorities, support program leadership, and keep essential business functions running seamlessly. This is an excellent opportunity for someone who thrives in a collaborative environment, enjoys variety in their work, and is eager to grow within the organization.

This position is well suited to an energetic individual who is able to juggle multiple responsibilities with confidence and clarity, interface with leadership regarding business, budget and finance while flexibly supporting the needs of the agency by being able to pivot and shift priorities to address both issues and opportunities as they arise.

Key Responsibilities

Financial & Operational Management

Monitor and become knowledgeable about all financial activity in the agency including grant and contract deliverables and schedules as well as banking operations. Develop a good working relationship with the bookkeeping contractor to insure accurate and timely documentation. Prepare monthly invoices for contracted services and obtain Program Manager approval; Monitor spending to ensure compliance with the approved budget; Maintain and retain financial files in accordance with legal requirements, including scanning and secure shredding. Provide support during the annual audit.

Administrative & Facilities Support

Manage office supplies, IT coordination, and maintenance requests; Oversee annual insurance renewals and equipment leases; Manage state and federal compliance requirements when needed; Ensure smooth day‑to‑day operations across the agency, work to develop electronic business practices and other strategies to streamline operations.

Organizational Planning

Work closely with the Executive Director and Program Manager on future planning and organizational development; Be open to acquiring skills in opportunity and resource development, project planning, donor relations and community outreach; Perform other duties as needed to support the agency’s mission and operations.

Human Resources & Staff Support

Submit bi weekly timesheets for payroll and coordinate with the accounting contractor on related items. Manage all HR‑related tasks, including onboarding, responding to HR questions, tracking PTO and benefits, and maintaining accurate personnel records. Addresses major concerns with leadership to insure shared agreement on recommended process.

Compensation & Benefits

Salary commensurate with education and experience; PTO after 90 days; 403(b) plan; Health Reimbursement Account opportunity; Positive, supportive work environment.

Background check required

Work Location: In person